411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
411 Locals (411locals.com) has 386 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
411locals.com
Website
411locals.com
Category
Sales & Marketing
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
A guy called me asking if he reached the right bussiness, which he did, said he needed cleaning services for the house and asked my location.
All the sudden it switched to the girl "manager" and started talking about only marketing and asking me invasive questions about my bussiness and wouldn't allow me to hang up the phone until I finally had enough and hung up
MA
mark
Asa a business owner They are terriblke and unresponsive
Asa a business owner They are reasonable priced and they do seem to be successful driving business to me but as a company tier customer service is horrible. The techs have no idea what they are doing with respect to the individual businesses they are creating and modifying web sites for and as the customer you cant even talk to the techs. If I were starting out I would never ever use them if I knew then what I know know. My advice to any business that is considering using them dont
JC
Jesus C.
Is 411 LOCALS going out of business or…
Is 411 LOCALS going out of business or what is going on?
I’ve been trying to get contact with them but nobody respond my calls or text.
A few days ago they charged me for the monthly fee and now no one is responding my phone calls.
After working with them for more then 3 years
Response from 411 LocalsJun 13, 2023
Hello Jesus, I’m sorry to hear about your experience with us. This is not typical of us, and we can assure you that 411 Locals is a legitimate company that strives towards the best we can be. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation. Please get in touch with us at [email protected].
GO
Gary O.
After 2 years of bad support
After 7 yrs od doing business the last 2 have been hell. Everything was fine fir 5 yrs but then 411 Locals wanted to rewrite my web site which they did but lost all my pictures and reviews and changed content that was incorrect and took forever to change only after I had identified a dozen times. Now it seems you can only leave a voice message and can't talk to anyone. The service is nonexistent so beware. Finally they seem to be trying time will tell
I will leave an update shortly.
Response from 411 LocalsJun 15, 2023
Hi Gary, thank you for your long association with 411 Locals. We deeply regret the inconvenience caused. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation. Please get in touch with us at [email protected].
RO
Ron
Professional
Professional, efficient and effective. 411 locals helped my business grow
Response from 411 LocalsMay 28, 2023
Hi Ron, thank you for letting us know how pleased you are with your experience. We're proud to have offered you the service you deserve. Thank you for choosing our team and taking the time to share your feedback.
OS
Olga S.
411 "specialists"used my personal information
I am owner of small cleaning company. Last year 411 local called me and propose a great deal. There my problems started and continue to now. They published my personal information on web page, that was for my business. Than after I spoke ower phone with many"senior specialists", decided to quit this " service". They changed information on web pages , that they created, so on my Google map and website someones phone number, not mine. I am not getting customers at all .
I contacted Google. They are working on it, just need time.
Hope ,who ever did that for me ,will be treated the same way.
Very sad. Be careful, please, before you trust to 411 local and give personal information.
8 days after:
Not responding. Not removing as promissed my information with wrong number. Just placed "new" positive" rewiev after mine,so looks nice again.
Senior specialists, where are you?
Response from 411 LocalsMay 29, 2023
Hi Olga, we apologize for the experience you had with us. Kindly reach out to us at [email protected]. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation.
AV
Alex V.
411 locals will continually call you…
411 locals will continually call you until you join. They will post/publish your business on google with the wrong information. The website they create for your business will have the wrong content. 411 locals will ghost you. They provide you with many phone numbers, email address, and phone extensions so you believe there are serious about helping you. what issues you may have will be ignored. If you decide to cancel service the Reps at 411 locals will make it difficult to do so. 411 locals main goal is to get businesses to join . In no way do they care . If they can charge you for 3-6 moths they are happy. This is stated in the back ground music while waiting for a Rep on the phone .
Response from 411 LocalsMay 30, 2023
Hi Alex, We are very sorry to hear about your disappointment with us. We hope you'll give us another chance to offer you the exceptional service you deserve. Should you have further questions please feel free to contact us at [email protected].
SR
sahil R.
no se dejen enganar esta compania no…
no se dejen enganar esta compania no sirve para nada te cobran y te dicen que vas a crecer en la web y no tienes resultados,ademas el servicio al cliente es pesimo,cuando quieres cancelar te dan tremenda habladurias para seguirte cobrando,te tratan de enganar con crecimiento futurista pero la realidad es muy distinta,estuve con ellos por 4 meses y no recibi ni una llamada de ningun cliente,le doy una estrella porque no se puede dar ninguna.ahi se las dejo que tengan un buen dia.
Response from 411 LocalsMay 19, 2023
Hola Sahil, Nos disculpamos por la experiencia que tuvo con nosotros. Entendemos que el SEO es un tema amplio y puede ser confuso a veces. Que su negocio llegue a la primera página depende de la competencia en su área, entre muchos otros factores. Realmente apreciaríamos la oportunidad de ayudarlo a tener una comprensión más clara del proceso de optimización, comuníquese cuando esté listo para discutir más a [email protected].