411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
411 Locals (411locals.com) has 386 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
411locals.com
Website
411locals.com
Category
Sales & Marketing
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
lies. alllllll lies when they sold us. man, wish i had come here before i signed up. lied to us saying we could get in and edit the website - cant do that... and THEY TOOK MY GOOGLE PAGE OVER. i have 0 access to my own analytics, i cant do squat with out calling and begging for 90 mins and 7 transfers to get things done! now, im stuck bc another lie - they claimed i would own my domain and if i wanted to transfer it to another service i could - LIES! STAY FAR AWAY FROM 411 LOCALS!!!!
TA
tablemountain
Terrible society
These companies that take people's information to make profit is ridiculous.
GL
Gary Lee F.
This company is 100% unethical
This company is 100% unethical, they will put you through the ringer to cancel their services, completely upcharge you at the end to cancel, make you sit through multiple 20-30 minute phone calls just to speak to a "supervisor", tell you services will be done in 24-72 hours (NEVER HAPPENS), use a cheap template for the website, make it almost IMPOSSIBLE to cancel!!! Finally they shut down the face of the website WEEKS after we paid $180+ to cancel. The website is still up, but just says "This website is down" on the homepage. They continue to answer calls as my business under their now-fraudulent, impersonation of my business. I have sent email, upon email, requesting that all information that the created be removed. The google listing, the website, all external directories, anything that they had a hand in be removed. Weeks after weeks they still respond back with "We are looking into the situation". I am forced to explain this situation on BBB to warn and hopefully save someone from running into the same situation as we did.
They are continuing to impersonate my business and have not made any efforts to remove the listing which is an awful representation of our company.
Please do not be tricked into the low pricing advertisement as an easy means to start your business, in the end, it will demotivate you and want you to quit before you ever got started. You will be passed around a call center for hours on end always waiting to "talk to the supervisor", then you will be told to wait for 72 hours while NOTHING HAPPENS!!!!
The pictures provided don't even begin to scrape the surface on the amount of time you will spend talking to them trying to cancel the services that they provided.
JN
James N.
Lady ended call on me while I was talking
I got a call from a lady from 411 local. She offered to give me a promotion, I decline the promotion cause I don’t get calls. She tried to offer it again, I said I’m good because I have better companies to work with for more calls and better price. While I was talking she just ended the call on me while I was talking. This is bad manners when you’re trying to work with someone. Inappropriate manners! DONT RECOMMEND!!!
DB
Derrico B.
Do good work he be on time .finish on…
Do good work he be on time .finish on time and he work fast to get the job done
Response from 411 LocalsApr 24, 2024
Hi Derrico, we’re absolutely delighted to know that we could be of assistance. Your 5-star rating truly means a lot to our team. From everyone here at 411 Locals , we appreciate and value your feedback.
KA
k and k k and K.
scam scam scam scam scam scam scam scam…
scam scam scam scam scam scam scam scam scam scam
AL
Alex
Thieves!
How is it possible this company is still in business.
I guess there is plenty of people who like me don’t research a company’s credibility. I wish I knew of a way to publish all these bad reviews
About 411 locals on google. They promise a clear, Accurate,and user friendly website. No way , just a random created website . Wrong geographic area, wrong services , wrong content and it’s repetitive. don’t presume you will receive a refund. When , you will cancel and they will hound you to rejoin . I know , I did , nothing changes. Just more time and money . These reviews need to be seen to void more customers enduring the loss of time and money.
The employees should audio record or write on paper what the customer wants and needs are.
The common response to these bad reviews of
411 locals is “ we are sorry to hear your experience “ please reach out to correct this matter. Ha ha 😀 good luck with that . You will
Be spinning your wheels until you decide to walk away. I would love to blast this company on google .
Response from 411 LocalsJun 12, 2024
Hi Alex! Our main objective is to help our customers through their SEO journey. While we acknowledge this takes time, and sometimes there may be some misunderstandings between both parts, your feedback is very valuable to us, and we thank you for that. We have opened the communication with you via email for any additional question or concern you may have.
BN
Brian N.
Dont do it to yourself
Dont do it to yourself. They work sometimes, but ultimately its really some bull crap. Dont let them suck u in because certain things will be tied to them that u cant get back. Im a current customer been with them for about 8 years and im pretty much stuck and have hated them for about 7 years