Clivel W.
I just want a good printer at a good price. NO SURPRISES!!!
I placed an order on March 31, 2022. My printer still has not shipped. They blame this on where I live - Alaska: and Fullfillment by Amazon, I have called numerous times to speak with someone to get actual information beyond just these simple excuses - they will not call me back. Caveat emptor!
Response from 3D WholesaleApr 24, 2022
Hi. We apologize for the inconvenience you encountered while waiting for your printer to ship. After verifying which order you're talking about, we see that it was actually delivered on April 16th. It is slightly longer than our regular shipping time to Alaska, and after you reached out to us to get more info on the ETA of your printer, we opened a claim with FBA, which is our warehousing provider. And we sent you an update the same day that we got a response. We're sorry for the delay in calling you back. We are short on staff currently.


