Liz E.
We are missing pieces to put the…
We are missing pieces to put the printer together.

As a small family owned business we are fully focused to our main goal which is to make our customers happy. we will definitely go the extra mile to satisfy our beloved customer :)Our selection of top quality machines from the best brands on the market makes us the best choice for all your 3D needs.We are absolutely convinced that we are best placed to understand your needs and recommend the most suitable products. We are constantly developing our expertise through sustained monitoring of new 3D technology as well as the technical aspects of 3D printing, and daily 3D printing practice on the machines we sell. Our team consists of enthusiasts and technicians who enjoy continually providing answers to all your questions.
3D Wholesale (3dwholesale.com) has 29 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
29 approved reviews, newest moderated first
Liz E.
We are missing pieces to put the printer together.
Aaron
The product I received had the updates that most did not offer. Some of those are having an updated air nozzle extra y cable for updating the laser. Sorry they sent me a comgrow z1 10 watt laser engraver. Truly a great experience.
Angela K.
no real support had to go on amazon and buy another adapter the ra2 pro - no one really wanted to help
Michelle R, T.
These guys are on top of it. Most definitely better customer service follow through than many other companies. I had a few questions about my order and within 36 hrs (small number of employees) they were back in contact with answers and info. Definitely recommend these guys!
Michelle
My shipping issue was ultimately resolved; however, when given an initial tracking number, I found out a week later that it never actually shipped. Customer service encourages email correspondence, which is fine but when on the phone with a service representative, I do believe that there is a customer service responsibility to solve problems in real-time with a real person on the phone.
align
By below rating was true, now not so much.. I am not a happy Camper, and i think they seem to stall at their promise, at first it seems great, till you learn they sold something that is mis represented and they they take there time trying or dealing taking care of you..as they promised..Now it will take along time to get approvals to get a refund? Why? lol..whats up with that? before they told me what I wanted to hear, so that is what I left what I said in the beginning, I will be lucky to get my money back it seems, $3k!! but I will use my apple card to fight them.. These guys have to be the best I ever seen in customer service, always there to answer questions, and on the ball when it comes to your order..above and beyond..
Response from 3D WholesaleJun 14, 2022
Hi. Thank you so much for your kind words. We appreciate your feedback. We will be more than happy to serve you again.
Mike F.
Paid for it. Got it. Good job guys. UPDATE: The two extra spools I bought for this machine or not rated for this machine, it says it can take it but the heating element in the temperature of the plate never get to where the filament means and I get spaghetti every time with zero adhesion. Googled it, watched the YouTube videos, and reached out to knowledgeable people and still with me all the Tweaking no luck. Spaghetti, with or without tape on the plate. Am I stuck with two unusable spools?
Response from 3D WholesaleJun 8, 2022
Thanks for your honest review. Looking forward to serving you again. About the issue you encountered with the bed adhesion, would you mind reaching out to our support team at [email protected]? We will be thrilled to help you figure this out:)
Mak S.
Great purchase experience. Fast delivery. Well packed. Didn’t use product yet, but hope it is working :)
Response from 3D WholesaleJun 3, 2022
Hi Mak. Thanks for your kind words, we appreciate your feedback, and we hope to serve you again.