3ChiReviews of 3chi.com

Super rude customer service, website is super unclear on battery packs, and they don’t even carry the proper battery packs for the majority of cartridges they sell. Overall this has been an expensive and frustrating experience with no result. Don’t waste your money here.

I ordered Delta and HHC gummies from 3Chi. After trying a sample gummy from each I immediately regretted giving my money to these people . The taste was awful an overpowering, artificial chemical flavor that made it hard to believe I was consuming anything remotely natural or wellness-related. Worse than the taste was the shady experience that followed. I contacted their customer service to ask simple, reasonable questions: How many milligrams of Delta-8 are in each gummy? Where are the ingredients sourced from? Can I see the exact lab results for the batch I received? Not one question was answered directly. Instead, they dodged and deflected — like they were reading from a script designed to avoid transparency. This behavior is highly suspicious and unprofessional. When a brand can’t or won’t give you straight answers about what’s in their product or how it’s made, that’s a red flag. It screams scam to me.

There is nothing wrong with their actual products. I love their Granddaddy Pluto, Berry White and Pink Rozay. But they have gone downhill since they "updated/upgraded" their shipping process. It used to be if you ordered anything before noon on a weekday your order shipped out that same day. I ordered some vapes from them on this past Tuesday(4/1/25) and it still hasn't shipped. Oh I mean I got an email saying it shipped out but according to the tracking only a shipping label has been created. The USPS hasn't even gotten it for its first scan yet and it's Friday afternoon. They don't ship on weekends and I have a feeling my order won't actually be shipped till sometime next week. I feel like I'll be lucky if I ever get it at all. I have had shipping issues with them since January and it's getting worse. Im sorry but they've lost me. I'm only giving them 2 stars because their products are great. But their "upgrades" to their shipping process have made them not even worth doing business with. I wish I could get a refund but since my order is "completed" its too late. 3chi tried to fix something that wasn't broken and they're losing customers because of it. I have a couple of friends who also order from them that are having the same issues. So it's not just me. It pains me to even have to leave this review because until the new year I had nothing but good to say about 3Chi and I recommend them to many people. But I am beyond frustrated after months of having shipping issues. Especially for the $$$ I'm spending with them.

Me personally I've been ordering from 3chi going on 2yrs this is my first review. The only problem I had with them was I paid for expedited shipping and received my package late 5 days late. The gelato 41 strain is amazing and it does the job, I get high everyday off that. They actually sent me a refund for the expedited shipping I paid for. Just give them a try you'll love them, and if you already tried and they messed up some orders give them a 2nd and 3rd chance!!!!

I ordered product from 3 Chi and it took them 11 days to get it to me. I have MS and I need this product to help manage my pain. I emailed them 4 times and only got an initial response and the last 3 emails went unanswered. 1-To improve they need to respond promptly to their customers, every time they're contacted. 2-Eleven days to ship a product now days is outrageous. I ordered the same basic product from a company in Nevada and got shipped to me in 3 days by USPS no less. Reduce the shipping times and you'll get some better ratings.

I have ordered from 3Chi four times now. I tried their comfortably numb gummies. They were absolutely horrendous flavor wise, had to take them with a chaser (juice worked to cover the taste). I’d ordered a few disposables here or there and they went quick but what took the cake was this 2ML delta 8 pen I just bought and received Saturday. Today is Wednesday and it’s gone. 2ML? I don’t vape nonstop, I hit the pen routinely 3-4 times a day. Breakfast lunch and dinner if you will, and sometimes dessert if it’s been an extra rough day. Four days for a pen I spent $55 on, with that lovely $10 in shipping (it was shipped basic mail in a bubble wrapper, not even priority mail which is actually $10 to ship). I’m very disappointed. I specifically bought the larger pen expecting it to last a while and help with budgeting it. Instead, I’m out and I’m probably just quitting. It’s easier than trying to find a reputable company. Edited to add: the gummies besides being gross didn’t have much effect. They are 50mg each. One gummy and you feel slightly peaceful (I probably have a moderate tolerance, not high and not low). Two gummies and you get dizzy only. These gummies from 3Chi cost more than what my local vape store has in stock, gummies so strong you have to cut them in half or a quarter depending on how medicated you need to be that day. My local store doesn’t always have them in stock (they go fast) so that’s why I tried 3Chi gummies. Unfortunately, I won’t be ordering from them again in the future.

The true strains vapes and gummies are S tier. Great job 3chi!

I love these guys. : )