39DollarGlasses.comReviews of 39dollarglasses.com

Second pair where from pops on my face cutting me

McKenzie O in CS

The whole experience was excellent. The Easy to use online procedure, including PD measuring. The glasses were shipped in a few days and I received them earlier than projected time frame. Glasses arrived intact and fit perfectly. I will be ordering others in the future.

The lenses had no flaws. They are light and my vision is very clear. Everything was packaged well and you returned the original lenses and shipping glass case. The clam case, lens wipe, and screw driver you provided were nice quality items. I wanted Amber colored lenses- your color offerings are a bit limited. The price was reasonable due to the 15% discount.

Clear directions, easy to use and affordable plans.

I don’t mean to be one of those people but I am deeply upset due to my experience with 39dollarglasses. I sent those glasses in which cost me $20 to ship and on top of that it was $53 for them to actually make the lenses to fit the glasses. Earlier this morning I received an email that they broke my glasses. HOW DO YOU DO THAT ?!? I apologize for being dramatic but those sunglasses were very special to me and I wanted to replace the lenses so they could be my everyday. I wouldn’t say that I wouldn’t recommend this place because I am sure they do great work but I am still heartbroken by the lose of these. If anything I’d recommend going to an eye doctor by you to get them done in person.

OUTSTANDING SERVICE! Wrong prescription (customer mistake). Thank you for remaking it with the correct prescription. This kind of service is what has kept me coming back for years with my family and friends. Joe Strauch

This company is terrible in every regard. I had 3 different frames break in less than a month of receiving them. The company would not replace the glasses after the second break and said "the frames were defective." Why was that my problem and not theirs. The customer service people were rude and did not follow up on commitments they made to provide status on a return/replacement. I had to contact them 3 times and they blamed me for expecting they were going to follow through on their commitment. I will never buy from them again.