360 Total SecurityReviews of 360totalsecurity.com

Response from 360 Total SecurityJun 26, 2026

Hi, We are very sorry to hear about your frustrating experience. Because 360 is a security software, its core components must integrate deeply into the Windows system to effectively protect against threats. However, it should absolutely never reinstall itself secretly, and it can be completely removed without formatting your hard drive. We want to help you get this fully resolved. Please contact our technical team at [email protected]. We can provide you with the correct procedures and official tools to ensure every component is completely and safely removed from your system.

Response from 360 Total SecurityJun 25, 2026

Hi, Thank you for your feedback. We’re sorry to hear that the app was downloaded accidentally and that you had trouble deleting it. This is not the experience we want users to have. Please contact our support team with your device details and product version so we can help guide you through the removal process. We will also share your comments about the interface and overall experience with the relevant team for review. Thank you for bringing this to our attention.

Response from 360 Total SecurityJun 25, 2026

Hi, Thank you for sharing your feedback. We’re sorry to hear that you had such a frustrating experience while trying to uninstall 360 Total Security. Our product is not intended to reinstall itself without your permission or prevent removal. If the tray process or any related component appears again after uninstalling, we would like to investigate this carefully. Please contact our support team with your product version, Windows version, and any screenshots or details about the registry entry you mentioned, so we can help you fully remove the software and review what happened. We will also forward your comments to the relevant technical team for further attention.

Response from 360 Total SecurityJun 25, 2026

Hi, Thank you for sharing your experience. We’re very sorry to hear about the frustration you had with updating your payment method, the handling of your Premium license, and the support responses you received. This is not the level of care we want to provide. A license or account-related request should be handled clearly and with proper communication, especially when it affects a paid subscription. We will forward your feedback to the relevant support and account teams so they can review what happened and improve the process. We’re sorry again for the inconvenience and disappointment this caused. Thank you for bringing this to our attention.

Response from 360 Total SecurityJun 25, 2026

Hi, Thank you for trying 360 Total Security and for sharing your feedback. We’re sorry that the ads you received affected your overall experience. We understand why this can be frustrating, especially in security software. Please note that upgrading to our Premium version removes ads and provides a cleaner experience. We will also share your feedback with the relevant team so they can review the ad experience and look for improvements.

Response from 360 Total SecurityJun 25, 2026

Hola, ¡Muchas gracias por su comentario! Nos alegra saber que ha tenido una buena experiencia tanto con la versión gratuita como con la versión Premium. Es muy importante para nosotros saber que el producto le ayuda a mantener sus dispositivos protegidos y a eliminar archivos maliciosos difíciles de quitar. Agradecemos mucho su confianza y seguiremos trabajando para ofrecerle una protección cada vez mejor.