Rudolf F.
Installs without permission their own…
Installs without permission their own "360 Extreme Browser". Who acts like a malware artist is a malware artist!

Trusted by hundreds of millions of users worldwide, 360 Total Security is a free all-in-one security and optimization tool that keeps your PC safe, clean, and fast. Our mission is simple: help everyday users enjoy a worry-free digital life without paying for expensive software or installing multiple programs to stay protected. That's why we offer multi-engine antivirus protection trusted globally, core security features free with no hidden fees, an all-in-one suite combining antivirus, cleanup, and optimization, and support for multiple languages across 200+ countries and regions. Your feedback shapes everything we do — whether you've had a great experience or run into an issue, we want to hear from you, and our support team is committed to responding to reviews and helping users resolve concerns quickly. For self-service guides, troubleshooting articles, and direct contact options with our Cyber Safety experts, visit our online Help Center at https://www.360totalsecurity.com/help/. We believe digital safety should be simple, accessible, and available to everyone — because when you worry less about cybercrime, you can focus more on what matters.
360 Total Security (360totalsecurity.com) has 713 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Rudolf F.
Installs without permission their own "360 Extreme Browser". Who acts like a malware artist is a malware artist!
Peter
Painfully difficult to uninstall. Took me about 5 Attempts. When I click UNINSTALL , I expect it to be uninstalled , NOT to be interrogated to the 3rd degree and be given hideously misleading Menus and Popups. EVEN NOW - as I am writing this it is asking " PIN 360 EXTREME to the task bar? " - it's STILL NOT UNINSTALLED
sergei
Antes funcionaba mas o menos, ahora lo desinstale. Me ha instalado un 360 extreme browser sin mi consentimiento, el programa se puso a si mismo predeterminado para abrir cualquier archivo me desconfiguro todo y lo mas malo es que al intentar desinstalar pone todo en chino y no se desinstala paso 2 horas cargando para desinstalar y no se desinstala.
Response from 360 Total SecurityJun 25, 2026
Hola, Gracias por compartir su experiencia. Sentimos mucho las molestias ocasionadas. Entendemos su frustración y vamos a transmitir su comentario al equipo correspondiente para que revisen los problemas relacionados con la instalación, la configuración predeterminada, el idioma y la desinstalación. Agradecemos que nos haya informado de esta situación y lamentamos nuevamente los inconvenientes causados.
Labas V.
Сука Сволочь Мудак Иди Наксуи далбаджоб
Response from 360 Total SecurityJun 26, 2026
Здравствуйте, Нам жаль, что у вас остались настолько негативные впечатления. Это не тот опыт, который мы хотим предоставлять пользователям. Мы готовы помочь разобраться в ситуации. Пожалуйста, опишите проблему, с которой вы столкнулись, и укажите версию продукта и операционной системы, чтобы наша служба поддержки могла помочь.
Karl M.
Abonnement premium depuis de nombreuses années j'ai pu voir la qualité du service baisser régulièrement Je n'ai pas les compétences pour juger de la performance réelle de l'antivirus mais par contre depuis quelque temps il est imposé un navigateur à chaque mise à jour. J'ai contacté le service client en demandant comment ne plus avoir cet inconvénient qui oblige à le désinstaller à chaque fois... Réponse "si vous avez logo premium sur votre page principale c'est que celui-ci fonctionne" Voilà tout semble dit du véritable service que l'on vous payer Mon échéance arrive justement dans 7 jours et il est clair que j'arrête là
Response from 360 Total SecurityJun 26, 2026
Bonjour, Merci pour votre fidélité et pour votre retour. Nous sommes sincèrement désolés pour les désagréments rencontrés. Ce n’est pas l’expérience que nous souhaitons offrir à nos utilisateurs Premium. Nous comprenons votre déception concernant l’expérience des mises à jour et la réponse reçue du service client. Votre commentaire sera transmis aux équipes concernées afin qu’elles examinent ces points et améliorent la clarté de l’accompagnement proposé. Nous regrettons que cette situation vous amène à envisager de ne pas renouveler votre abonnement, et vous remercions de nous l’avoir signalée.
Fabrizio
l'ho utilizzato per anni. ha sempre funzionato discretamente, ma ora, oltre essere diventato pesante e in alcuni casi da problemi con processori I9 la pubblicità è diventata invasiva e noiosa. Quindi l'ho disinstallato da tutti i miei dispositivi rimpiazzandolo con uno della concorrenza molto meno ricco di pubblicità!
Response from 360 Total SecurityJun 26, 2026
Ciao, Grazie per aver condiviso la sua esperienza. Ci dispiace molto per i disagi riscontrati. Questa non è l’esperienza che desideriamo offrire ai nostri utenti. Comprendiamo le sue preoccupazioni riguardo alle prestazioni del prodotto, in particolare sui dispositivi con processori i9, e alla presenza invasiva della pubblicità. Trasmetteremo il suo feedback al team competente affinché possa esaminare questi aspetti e valutare possibili miglioramenti. Le ricordiamo inoltre che la versione Premium rimuove la pubblicità e offre un’esperienza più pulita. Ci dispiace che abbia scelto di non continuare a utilizzare il prodotto e la ringraziamo per averci segnalato la situazione.
Salem B.
Used to be good but now it's full of ads. It was 1 ad per night, now it's approximately 1 per hour. Some unwanted softwares install itself on my PC, i suspect this "antivirus" to do it
Response from 360 Total SecurityJun 25, 2026
Hi, Thank you for your feedback. We’re sorry for the inconvenience caused. This is not the experience we want our users to have. We understand your concern about the frequency of ads and the unwanted software you noticed on your PC. We will forward your feedback to the relevant team so they can review the ad experience and investigate the issue you reported. Please also note that upgrading to our Premium version removes ads and provides a cleaner experience. If you need help checking or removing any unwanted software, please contact our support team with your product version and Windows details so we can assist you further.
Voon Jan Ted 温.
360 Total Security is a terrible antivirus software, first of all it is distracting and disturbing, too many advs. and pop-ups and seems to have endless functions, and it is hard to uninstall completely.
Response from 360 Total SecurityJun 25, 2026
Hi, Thank you for your feedback. We’re sorry for the inconvenience caused. This is not the experience we want our users to have. We understand your concerns about the number of ads and pop-ups, the product experience, and the difficulty uninstalling the software. We will forward your comments to the relevant team so they can review these issues and look for improvements. Please note that upgrading to our Premium version removes ads and provides a cleaner experience. If you need help uninstalling the software completely, please contact our support team with your product version and Windows details so we can assist you further.