360 Total SecurityReviews of 360totalsecurity.com

Response from 360 Total SecurityJun 25, 2026

感谢您的五星好评和热情推荐！😄 看到您用得顺手，还推荐给身边的‘兄弟姐妹们’，我们真的特别开心。您的认可就是我们前进的最大动力！我们会继续努力优化，争取让每一位用户都能拥有最好的体验。也欢迎您随时分享更多使用心得，祝您生活愉快，电脑永远流畅！

Response from 360 Total SecurityJun 25, 2026

感谢您的五星好评和热心推荐！😊 看到您觉得我们的产品‘非常好用’，我们整个团队都备受鼓舞。您的认可就是我们最大的动力，我们也会继续努力，争取不辜负您的期待，让每一位用户都能拥有顺畅、安全的使用体验。祝您一切顺利，电脑常伴无忧！

Response from 360 Total SecurityJun 25, 2026

Sehr geehrter Kunde, vielen Dank für Ihre langjährige Nutzung und Ihre hervorragende 5-Sterne-Bewertung! Es freut uns außerordentlich, dass Sie seit Jahren gute Erfahrungen mit unserem Produkt machen und es als schnell, übersichtlich und zuverlässig im Entfernen von System-Ballast schätzen. Die Funktionen „Ein-Klick-Scan“, die Anzeige des aktuellen Analyse-Status und die anschließende Bestätigung des Löschbefehls sind genau darauf ausgelegt, Ihnen eine effiziente und transparente Sicherheitslösung zu bieten – und es freut uns, dass Ihr System danach wieder in einem guten Zustand ist. Ihre Zufriedenheit ist unser größtes Lob. Sollten Sie jemals Fragen oder Verbesserungsvorschläge haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir werden auch in Zukunft bemüht sein, Ihnen die bestmögliche Erfahrung zu bieten. Mit freundlichen Grüßen Ihr 360 Total Security Team

Response from 360 Total SecurityJun 25, 2026

Dear Valued User, We are truly sorry to hear about the frustrating experience you've encountered. First and foremost, we sincerely apologize for the unexpected installation and the subsequent difficulty you faced when trying to uninstall our software. We completely understand your anger and frustration. We would like to clarify that 360 Total Security is a legitimate security solution, not "AdWare." The issue of accidental installation typically occurs due to misleading download sources or bundled offers from third-party websites, which is not something we intentionally promote. Regarding the uninstallation problem you mentioned, we apologize that this has happened. To resolve this issue completely, we highly recommend contacting our official support team. We can provide you with a dedicated uninstallation tool or offer remote assistance to ensure the software is removed thoroughly from your system. Your feedback is invaluable to us as it helps us improve our products and services. Thank you for bringing this to our attention, and we hope to assist you in resolving this matter to your satisfaction. Best regards, The 360 Total Security Support Team

Response from 360 Total SecurityJun 25, 2026

Estimado/a usuario/a, Gracias por dejar su comentario. Sin embargo, queremos aclarar que esta sección está dedicada a recibir opiniones y retroalimentación sobre el software 360 Total Security. El contenido de su mensaje parece referirse a una queja laboral o social dirigida a una empresa llamada "Grupo 360" (posiblemente una empresa de limpieza o outsourcing), en la que menciona acoso, despidos y discriminación. Estos temas no están relacionados con las funciones ni el servicio técnico de nuestro software. Le recomendamos encarecidamente que presente sus quejas o denuncias ante las autoridades competentes (como inspecciones de trabajo) o directamente a la empresa a la que se refiere, para que puedan atender su caso de manera adecuada. Agradecemos su comprensión. Atentamente, El equipo de soporte de 360 Total Security

Response from 360 Total SecurityJun 25, 2026

Dear Valued User, Thank you for your candid feedback, and we sincerely apologize for the extremely frustrating experience you've described. We completely understand your sentiment; if our software felt like "garbage" or "the most annoying virus," it means we failed to deliver a smooth, user-friendly experience—most likely due to intrusive notifications, overly aggressive background processes, or a confusing interface that got in the way of your work. That is absolutely not our intention, and we deeply regret any disruption this has caused. Our goal at 360 Total Security is to provide robust protection, not to annoy or disrupt. To help resolve this, if you're still open to using the product, we'd be happy to guide you through adjusting settings (like disabling non-essential alerts or scheduling scans) to minimize interruptions. If you've decided it's not for you, we provide a detailed uninstallation guide to ensure it can be completely and cleanly removed from your system without leaving any residue. Please feel free to reach out to our official support team for assistance. Your criticism is valuable to us, and we will continue working to improve our software. Sincerely, The 360 Total Security Support Team

Response from 360 Total SecurityJun 25, 2026

Dear Valued Customer, We are deeply sorry to hear about the severe issues you experienced with our product, including system corruption and the need to reinstall your OS. We understand how frustrating and time-consuming this must have been, and we take full responsibility for any disruption caused to your workflow. Regarding your concerns about uninstallation and RAM usage: While 360 Total Security requires certain resources to provide real-time protection, we sincerely apologize if it impacted your system's performance or became difficult to remove. We categorically deny any allegations of malicious behavior or "backdoors"—our core mission is to protect, not harm, your devices. To resolve this, we urge you to contact our official support team immediately. We can provide you with a dedicated cleanup tool to ensure complete removal, and we would appreciate the opportunity to investigate the root cause of the system corruption through diagnostic logs. Your feedback is crucial for us to improve. Thank you for bringing this to our attention, and we hope to restore your confidence in our brand by resolving this matter. Best regards, 360 Total Security Support Team

Response from 360 Total SecurityJun 25, 2026

Dear Valued User, Thank you for your feedback and for sharing your experience. First and foremost, we sincerely apologize for the frustration and inconvenience caused, especially given the trust you and your family have placed in us over the years. The issues you've described—system file corruption during updates and ineffective full scans that fail to expose vulnerabilities—are serious concerns that we take very seriously. A security product should protect and optimize, not disrupt your system or leave you exposed. We would like to make this right. If you are open to it, please contact our official support team. We can work with you to diagnose the specific problems you encountered, check for any compatibility issues or bugs, and help restore your system to a healthy state. Your subscription entitles you to our best support, and we are here to ensure you receive the comprehensive protection you expect. We understand your disappointment, and we appreciate you bringing these matters to our attention. It is through feedback like yours that we can improve. Thank you, and we hope to have the opportunity to regain your trust. Best regards, 360 Total Security Support Team