Douglas C.
I contacted company to cancel was handled well
I contacted company to cancel subscription. Asher assisted me with professionalism. I was offered a lower priced plan but declined. I was advised that I am welcome to re subscribe if desired.

360 Legal Forms is an online legal form builder that gives clients easy access to over 150 attorney written legal documents that are fully customizable to their needs. Customers have the ability to create documents in minutes by answering our easy-to-understand questionnaires. All documents are saved on their account and can be accessed from any device for easy access.
360 Legal Forms (360legalforms.com) has 271 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Excellent

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271 approved reviews, newest moderated first
Douglas C.
I contacted company to cancel subscription. Asher assisted me with professionalism. I was offered a lower priced plan but declined. I was advised that I am welcome to re subscribe if desired.
J C.
Rikki was very helpful and I felt they listened to me.
Tina C.
Representative March was extremely helpful with my questions and concerns. He took care of what I needed immediately & followed with me to ensure I was satisfied with everything.
Marc
It was very easy to use and setup, and when I needed to cancel, Asher was very helpful and had updated my concerns, and performed excellent customer service.
Response from 360 Legal FormsFeb 10, 2023
Hi Marc, Thank you for taking the time to share your experience with 360 Legal Forms. We're thrilled to hear that you found our platform easy to use and that Asher provided excellent customer service when you needed to cancel. We're proud to have a team that is dedicated to helping our customers and ensuring they have a positive experience. While we're happy to hear that you had a good experience, we understand that you left a 3/5 star review. We value your feedback and would be grateful if you could share more about your experience with us, either through an updated review or by speaking with one of our agents directly. Your opinions are important to us and help us continue to improve our services. One of our agents will be reaching out to you shortly to discuss the situation and receive any feedback you may have on what could have been done better. We value your opinions and are always looking for ways to improve our services. Thank you again for your feedback and for choosing 360 Legal Forms. If you have any further questions or concerns, please don't hesitate to reach out. Best regards, 360 Legal Forms Team
Michael M.
Customer service
Sandra S.
Found the form I needed. Easy to use and navigate the website. I highly recommend this website and its services to everyone.
Lauren A Y.
Asher was wonderful!
Ellen P.
My online help session is short and easy. March is really helpful on my request! Much appreciate.