2KReviews of 2kgames.com

Breaking Down Everytime Its a hell

i used 100€ and 85 hours playing NBA 2k17 and it bugs at the NBA ALL STAR weekend, skipping the whole thing (this is the most important part of the career mode, for those who dont know) and when i write customer support, they dont answer my request, just talks around it. I posted a new request today, will update this if/when i get an answer.

2K has zero people working on maintaining old games(ones released in 2010), so once they stop working for whatever reason, despite over 10.000 people actively playing their game online, they don't spend any time fixing GAMEBREAKING issues,despite numerous complaints by the entire community. Absolutely worthless organisation, with zero insight into how to please customers. And if you are readin this, you lazy ********, then fix the multiplayer lobby, it's only showing 2 games, and it's ruining the game. Wheever you get around to that, perhaps look into the minor bugs, such as the ones that crash the host every other resync, the random crashes in 80% of the games, the freezes at random, the reload not starting issue, you know, small things, with no real effect on the game... I initially wanted to give you 0 stars, because well, yea, you don't really deserve it, after paying zero attention to your products.

Having paid and played Borderlands2 for a while I had been stacking up on golden keys. Upgrading to win10 unfortunately meant the launcher stopped working and I had to make my first enquiry ever to 2KGames. After a bit of initial fiddling around they resolved it - after first relog it reset the game and I lost every item and all the keys. Made another ticket and this time it took them just over 3 weeks to answer...that they escalated it so I could play again - lo and behold - it reset again and I had to make a new ticket. It's been 5 weeks now - never even heard anything from them.