2KReviews of 2kgames.com

I am very very unpleased with the answer I got from the support after more than 3 weeks, without any notification btw that the ticket was closed many days ago. I asked for a valid activation key for Bioshock on Steam as I purchased many year ago the Box version of the game. I wanted to add it to my library because it was one of my favorites but my old CD Key didn't work on steam. After many exchanges and photos sent to prove that my copy was genuine the answer was : "We don't give any steam keys anymore" that's it. So now I am asking, what I am suppose to do? When I purchased the game I also purchased the right use it when ever I want, I am wrong? The Licence is supposed to be a lifelong one. They might argue that I can still use the DVD but who still uses an optical drive in their PC anymore? So upset with this lack of customer consideration that I won't purchase anymore games coming from their studio. I know It doesn't change anything for them anyway.

Incredible that in 2020 one has to wait 48 h for a digital online purchase.

Wait 48 hours for a digital link. BAD REALLY BAD.... Never again.

Worst 2k20 ever can’t even play online for quitting after the person picked the same team as u dumb as rule .

You can tell what a company is like when things go wrong. Purchased Borderlands 3 + DLC pack. Borderlands 3 works However the DLC pack does not. I have been unable to get any help from CD keys who supplied the keys. Epic Game whose site I redeemed the codes on{I cannot access or see the DLC in my account} or 2K Games who was contacted after Epic dismal so called help failure. None of them has supplied any help at all. I would not give any of them a single star rating but it is the minimum you can give. 2Ks response was contact the supplies of the key codes. They did not give any information on if the codes were genuine or correct for the game or DLC part of the game. Borderlands 3 is a good game its a SHAME the company does not care about the people/customer who buy the game.

Sort your game out very buggy reversal button not on point never playing your game again so many problems with both 2k19 and especially 2k20 you suck!!!!!

This game is bad... some parts of this game could be much better but the developers try so hard to want to make the game more like real-life , that they make it UNREALISTIC and that's what 97% of other developers think too. I have a couple of Ideas about this game that could possibly make it better. If people were to listen to my review.

I placed an order for Borderlands 3 (WELL after its release last year). It took over 24 hours and two emails to customer support before they finally were able to put my order though. I cannot imagine any other circumstance where this sort of glacially paced transaction speed would be acceptable -- "Paying by credit card? Ok, why don't you have a seat in your car in the parking lot while we prepare your cheeseburger meal. We should bring it out to you sometime in the next 24 - 48 hours." Go some other route, if possible. Don't go through the 2K store.