Richard C.
Never again
I ordered on a Saturday. I asked to cancel on Sunday. Instead of cancelling, and instead of getting back to me, they prepared the product for shipment - withing 30 minutes of my cancellation request (on Sunday). I requested cancellation several more times that day, explained I no longer needed the part, explained that they would be losing money on shipping since I intended to refuse the package. They continued with the shipping process, in the hope, no doubt, that I would just keep the package once I received it, especially if faced with shipping-return charges. In the end, it shipped, and after all my railing, they decided not to charge me return shipping. Whatever; they lost on shipping outbound and on shipping return. And for what? This was far, far from a decent shopping experience of the sort that inspires trust in a company. I have ordered from them before. I will not order from them again.
Response from 24hr.supplyFeb 10, 2023
Hi Richard, We would love to help you. Unfortunately, we don’t see a return request nor a request to cancel the order. Please reach out to us so we can make it right by you. Thanks, 24hr.supply