1 of 1 ServersReviews of 1of1servers.com

I had an absolutely dreadful experience with 1of1 Servers, primarily with their owner, who you will find if you do a little research in their discord server. while seeking insight before purchasing a VPS. Unfortunately, even after making a purchase, I encountered the same deplorable attitude, which left me feeling undervalued as a customer. The main cause of this frustration is, without a doubt, the owner’s demeanor. His rudeness and unkindness created an uncomfortable and off-putting process. It’s evident that he lacks the necessary patience and basic comprehension while reading support tickets, as demonstrated by most of my ticket transcripts. His responses often come across as rushed and impolite. Furthermore, their documentation, particularly regarding add-ons, proved to be confusing and lacked essential clarity. Consequently, I experienced unnecessary frustration, wasted time, and needless expenditure as I grappled with deciphering their offerings However, the most disheartening aspect was their customer service, which left much to be desired. The staff I encountered appeared disinterested, unhelpful, and even unsure about whether I could purchase an add-on alongside my chosen service. It’s evident that they still have a considerable amount of progress to make in terms of training and professionalism. In conclusion, I strongly recommend refraining from conducting business with 1of1 Servers. The owner’s attitude, absence of lucid documentation, abysmal customer service, and uncooperative staff collectively render them a company to be avoided at all costs. Below are some transcripts from tickets I’ve had with them: **Transcript #1: This transcript shows their staff being clearly confused and misleading at the beginning. And also showcases the owners attitude** trifflinn#0: Sorry for making another ticket. Just some general questions I would like to ask 1. If I buy the budget vps that’s in the screenshot. Am I able to get the free and the paid add-ons? Because they are not listed. However on the documentation I don’t see any limitations on the addons 2. Can the add ons be purchased separate after the purchase of the vps or does it have to be in the same transaction? kolvy#0: To my knowledge, you're able to get those services on any package that you get. They can also be purchased seperately. 1of1 servers owner: Hi, No, Budget VPS lines up does not offer those options trifflinn#0: So not even the paid ones correct? 1of1 servers owner: It does not trifflinn#0: Sounds good, thanks for the answers. I’ll most likely be ordering a vps later on today once I evaluate the choices a bit better and I’ll make a ticket again if I have any questions. I Appreciate your time 🤝 trifflinn#0: If I buy the lion premium vps can I then transfer to budget 2? trifflinn#0: I just want the GitHub tutorial and transfer to be honest because I’m transferring from ftp and would not want to mess anything up 1of1 servers owner: No you cannot trifflinn#0: Upon purchase of a premium vps what’s the estimated time for GitHub tutorial 1of1 servers owner: You'll open a ticket and reach out 1of1 servers owner: Let us know if you need anything else ————————- ****Transcript#2: This transcript shows the owners lack of comprehension when reading a ticket and you can clearly tell that the replies are rushed and sent with attitude.**** trifflinn#0: *sends screenshot* trifflinn#0: First pic is the 2nd budget vps package which seems better than the lion vps? 1of1 servers owner: Hi, We don't provide recommendations as everyone is different. Choose what you need trifflinn#0: between the two above, which is better in general based off of hardware? trifflinn#0: They just seem very similar and one is premium and one is budget, just wondering if you could give me a better explanation, for example the budget has 6 cores and the premium one has 2. how big of a difference is that power wise? 1of1 servers owner: Well, the name really says it. One is a premium package vs budget plans

Oh let's start here. Wanna talk about quality? Horrible. My $30 game server launched my server 3x faster than their $60 vps did. When I questioned the matter in a discord ticket I got a attitude about it regarding how "I needed a dedicated server" in order to run my server. Well that was a lie. I decided to try them due to positive reviews and quality of their work... But I was wrong. I was then told to remove all my stuff off the just purchased VPS and to leave all pertaining discords due to me simply asking a question, seems a little scammy to me? I told them I would once I received a refund, they just took my money didn't they? And wanting me to leave after confronting their garbage products? Also was wrong. I put in a ticket on their website... Well guess what, the guy closed it and said, " we don't offer support" I hope this review sheds some light on how these people do business. Horrible quality, horrible customer service and overpriced garbage. Stay far away. I'll add this note that when I posted the video of the game host firing faster than the vps it was a issue. Also have screenshots of my ticket submitted and got deleted. Also mast majority of my scripts are PAID by proper developers and or PS scripts. He also talks about how I "couldn't afford it" which is a lie, I don't see a reason to spend big money on a product that just doesn't work? How much sense does that make?

Wonderful experience! Start-up times have dropped exponentially and the support is phenomenal. My transfer from my original host was seamless and staff worked with me to find a system built for my needs as described. When I ran into issues operating my device on my own, 1 of 1 staff were able to help me quickly and efficiently. I've had quick response on enough tickets at odd hours that I truly wonder when they sleep! I'd recommend 1 of 1 to just about anyone. So long as you can RTFM and not skip some links like I did, you'll be golden regardless of your starting skill level ⭐

I started off with 1 of 1 using it as the host for my dev but quickly realized how much better this host was than my other company’s I work with. After a quick realization we ugpraded to use 1 of 1 as our main server host. So far has been wonderful.

Best host out there quick and easy setup very helpful. Ever host I have used has lag crash errors left and right and servers down all the time. Ever since I switched no lag anymore. No more crashes and everything is so easy to use and staff is very helpful with guiding you on how to use there host and they transferred all my server files with ease for me and everything transferred perfectly fine and running better then ever

I used other providers before and support time was a bit slow and not always the greatest, with 1 of 1 I experienced an issue that was outside of the normal support range and I still received the support I needed and my issue was resolved professionally and quickly!

Doesn't offer Ubuntu 20 or full access to a 10Gbps connection as the advertising would suggest. Restrictive policies will render your servers offline if you utilize bandwidth outside of their secretive fair use policy. Operating systems must be approved by the owner of the company - I was referred to legal for a refund.

I have now been with 1 of 1 Servers for 1 month, I felt that it wouldn't make sense to give a review straight away as anything can happen within a month. Previously I was hosting a server with OVH, and let me tell you, if you are thinking about OVH, DON'T DO IT. If you're with OVH, GET OUT! OVH are very overpriced; this was evident to me when I looked at the website and talked with the 1 of 1 sales team. Sure, OVH has the benefit of getting a server instantly, but their customer support is awful and has copy-and-paste replies. They only care about your money and will charge you a fortune in comparison for worst performance. If you are considering ZAP, then be prepared for a whole host of issues... But trust me when I tell you, it's worth the short waiting period to get your server from 1 of 1! They can also migrate all your files from your current terrible host if you don't want to have to deal with the headache of moving everything across! I'm saving so much money since moving, any issues I had were handled straight away, and although they are a small company, they are way better than any other company out there! If you are looking to host a FiveM server specifically, 1 of 1 is the very best option for this. Their price to performance is unmatched! If you're tired of your server going down, users complaining of lag etc, then get a 1 of 1 server now. You will not regret it!