Joe B.
Great price on my battery charger and…
Great price on my battery charger and battery. Received my order within 7 days.
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18650 Battery Store (18650batterystore.com) has 54 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Joe B.
Great price on my battery charger and battery. Received my order within 7 days.
John H.
I ordered on their website and the only thing they did was process the credit card charge. I had to inquire 3 times about shipment. Thier response was to give me a tracking number. The label was printed. They have'nt shipped the goods.
Gerald B. S.
My order was confirmed by email on 9/29/2023. My credit card was billed for $48.36 on 9/30/2023. Shipping was confirmed by email on 10/02/2023. I checked the provided UPSP tracking number on 10/07/2023. The latest USPS update stated that the label had been generated on 10/02/2023 but the parcel had not yet been received. I sent an email on 10/07/2023 asking why they had not given my order to USPS yet? No response as of 10/09/2023. Checked provided UPSP tracking number again on 10/09/2023. The status was exactly the same as on 10/07/2023. Called the store on 10/09/2023. The Rep said USPS sometimes doesn’t do proper scanning and logging so the status on the USPS website may not be accurate. The Rep claimed my order was given to USPS on 10/02/2023. The Rep said that I or they can file a claim with USPS. I chose that they file the claim. No telling how long that will take. I'm seriously considering contesting the charge with my credit card company.
Justin C.
20% of the cells were below 1V, 20% between 1V and 2V. The only reviews anywhere on this site are 4 or 5 stars, even ones that talk about problems. The reviews appear real, but I believe they remove any really bad reviews or ratings.
Marty S.
Bought 20 2500 Samsung cells and 30 2000 EVE cells. All are kaka. Best cells are about 85-90% rated capacity; worse ones are down around 20%. I'll never give these rippoff artists any more of my firm's hard-earned.
Todd Z.
I have purchased about 15 batteries from them, all 21700 /18650/18350 batteries. I have never had a problem with the batteries or shipping. Most of my orders shipped the same day. I always received my order within 5 days or sooner. The batteries were always top notch.
Jeff
My primary purpose for purchasing batteries was for a head light that I frequently wear. Unfortunately, the + end of these is not raised enough to make contact, so they're useless for that. Thought I'd make a review with that comment, but could find no obvious way to post a review. Given that, I'm also suspect of any of their reviews since I can't post one and all of the others are 5 stars. I also noticed that there was no way to post reviews on Google about the company where they supposedly get a 4.8 star review. Sounds too good to be true.
Response from 18650 Battery StoreMar 10, 2025
This review is clearly not related to our site as we clearly have Google reviews and not a 4.8 and also we certainly don't have all 5 stars on TrustPilot. Please correct as other companies mimic our general brand name.
adi Z.
Ordered 4x 105Ah lifepo4 batteries Taxes and shipping to Canada approximately $300USD, ($400 CAD) UPS brokerage fee and import tax another $130 CAD Received within 2 weeks after ordering Called and emailed customer support, both experiences were great. Ran a capacity test, 108Ah Will probably order form again.