PetMedsReviews of 1800petmeds.com

I came back to shopping 1800PetMeds after a long hiatus after a previous dog passed away. Their prices are very competitive, and I had no issues with my order, although it did seem as if it took longer than I expected for the order to get fulfilled (but that could easily have been due to communication between them and the vet's office). I also enjoyed the surprise of seeing a very large dog biscuit in with the order, even if it's way too big for either of my dogs (and it seems as if the weight range on the medications could have suggested a smaller treat in the box).

I ordered my dogs Imterceptor heartworm meds 4//9 it was delivered on 4/12. They got in contact with my regular vet on 4/10 to confirm prescription. I'm happy with the price, prompt service & delivery. I received 2 boxes from Pet meds for the same price as 1 box at Banfield. Thank you 1800 Pet Med's & staff. You have a new satisfied customer.

Wow! It's like being back in the 90s! :) I mean, they do customer service! What's that all about? :) I have been ordering from them for years, but I didn't realize that I can actually have a complicated and quite unreasonable demand catered to with a smile (they worked with two of my vets, both of whom were being difficult, to get a prescription renewal for me. I was supposed to go see the vet first, but I didn't have to because Petmeds worked their magic). I just hope they don't raise their prices because I don't know how they can provide this kind of service for the lowest price on the market.

I always order meds my dog needs from here,they are great about keeping me updated on my orders and contacting vet when needed. Very fast shipping and they always put a treat in the box :)

My $300+ order was shipped to the wrong address (the website didn’t save the new address I had input at checkout) so I called expecting to have to put my hackles up to get it sent to the correct one. The rep I spoke with though was AMAZING! I just explained the situation and he said they’ll reship a new order to the correct address with overnight shipping. PLUS there’s no robot you have to deal with before talking to an actual person and the wait time before he answered was less than two minutes! Such a great experience; I highly recommend :)

Have used 1800PetMeds for years and always pleased with their service. Recently I had problems with my vet responding to their request for a prescription but 1800PedMeds continued to contact them and expedited my order at no additional cost, when they finally received the information from my vet.

After hitting several roadblocks with the processing of a prescription, customer service reps at 1800PetMeds helped resolve the matter and provided overnight shipping at no added cost. They were quite helpful. Thank you!

always on time with my orders and always great coupons!