PetMeds1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 400 reviews with 5 stars · Clear filters
Cheryl P.
Joe was very kind and asked about my dogs and wished them well. He was also very kind to give the discount that was recently sent to me prior to my order being shipped. Always a pleasure working with PerMeds
TJ B.
1800PetMeds called and explained san issue with my order and how to get it resolved. I called and was able to resolve everything with o one person (Sabrina), who went above and beyond to update my records to avoid similar issues in the future. With customer service like this, prices at our near the lowest available on the widest selection of products, and discounts (like the free shipping and 35% off I received for auto-ship), why would I shop anywhere else?
Patricia L.
Reviewers I called Petmeds today with an issue. My pug, Frankie, gets her vaccines and annual tests in Spain where we live part time. They apparently don’t do heartworm tests there every year, and I needed to get her heartworm meds which are almost past due. I spoke to Steve “Mufasa” Nelson who was beyond kind, patient and helpful-he guided me through the proper channel to get what I needed done so Frankie could get her heartworm meds asap. Instead of, sorry, there is no solution, he gave me several solutions and even discount options for my situation. THIS is what customer service is all about. I beyond grateful for him, and so is Frankie! They should be shipping out my heartworm meds to me today. Yay! We got things done! Thanks Petmeds, for having great team members!!
Lisa L.
Customer service rep was so helpful. Highly recommend PetMeds!!!!
Brenda F.
The representative made money for the company. She did the leg work for me. She was pleasant and wanted to help me. How could I not purchase from Pet Meds? I look forward to staying with Pet Meds, if I'm going to get the care I received from the representative. She was awesome. I give her a 10 out of 10.
Darrell H.
Fantastic customer service from Belinda. She went above and beyond to help me and her follow-up was great!
Shirley E.
The lady I talked to was very nice and very helpful ,she saved me a little money and that is always great , thank you
Neli
Excellent customer service. They are responsive and really help!