PetMedsReviews of 1800petmeds.com

The woman who took my order over the phone was amazing. She had the best bubbly personality that instantly put me in a good mood. (was having a bad day). She is most definitely an asset to the company.

Excellent customer service

I am so happy with my connection with "Tiffany", she is absolutely a very helpful employee to Pet Meds. She corrected my auto-ship order and helped me place a new one ! Plus saved me money in the process! Thanks again Tiffany!!

Crystal was wonderful. I wasn’t able to find a promo code and she was able to save me more money than I have ever been able to do. She was professional and a great person to represent Petmeds!

Cindy was wonderful. That said, here's my complaint. I have several meds on auto order/ship. I periodically receive emails from you offering codes for discounts. But, they don't get added to my orders. So, I feel as a loyal customer, I get penalized. Seems I need to cancel auto ship, and order as I go so I can manually add the discounts. It's a terrible incentive and inconvenience. Not the way to treat your most loyal customers.

LOVE, LOVE your Company. Besides amazing savings compared to vet prices, the service is A+.

Your telephone agent Al was fantastic. Very helpful to arrange for quick (ovenight) shipping. Knowledgeable and quite sympathetic to the urgent medical condition of our beloved cat. Thanks Al. Frederick Stence Medication was also competitively priced.

Your agent Crystal handled the call beautifully. She provided excellent customer service I felt understood and valued. And she was very efficient and effective. I am a very satisfied customer. Thank you for the opportunity to provide feedback.