Lynn H.
Responsive and proactive
Responsive and proactive. Though I had to wait for a callback, everything went smoothly, all questions answered and order processed smoothly!

1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 400 reviews with 5 stars · Clear filters
Lynn H.
Responsive and proactive. Though I had to wait for a callback, everything went smoothly, all questions answered and order processed smoothly!
Brick
Julie my phone rep, I wish every company had representatives like her. Please give her a raise. Polite, knowledgeable, calmed I am so so impressed and grateful. JULIE YOU ARE THE BEST!! This company as a whole has been a true blessing to me my family and our pet.
Marie
Salesman Mason was very helpful with ordering product.
Jezebel R.
Great customer service
C and T.
The customer service representative, Summer, was extremely friendly and proactive, going way beyond what we expected. She personally contacted our vet multiple times and saved us a lot of paperwork headaches. She made our PetMeds experience memorable for the right reasons.
cecilia
My call to pet meds was quick and concise. The issue was resolved within minutes. The person I spoke to was polite and answered my question. I was extremely pleased with his knowledge of the issue and how quickly it was resolved. I highly recommend pet meds to anyone who has and loves their pets as much as I do.
Sitar Outreach M.
The phone was answered promptly by a friendly and competent person who gave me recommendations and solved my my pet problems. it was a nice interaction that made my day better.
ML
Steve provided a superb service and went the extra mile helping me place an order.