PetMedsReviews of 1800petmeds.com

Iris was very helpful resolving a problem with one of my dog's prescriptions.

Diane was awesome! She took my order,helped me get acoupon ! She cares about her customer. Extremely nice!

Customer Care Associate resolved my auto ship order quickly, and kindly.

Iris was wonderful - from the start of her answering the call I felt welcome and like she was going to be able to handle what I needed. She was competent and handled my situation immediately :)

Very happy to talk to a human! She helped me immensely when the AI did not have the most current info on my order. The representative was very polite, and checked on my order and I got the current status of my order. That you so much to this nice woman!! Rayan Braithwait

The person talking was very passionate, sympathetic and compassionate. She addressed my concerns with great care and promptness. Much appreciated!

Very helpful! Always do what I need.

The agent I spoke to (sorry I don't remember her name) was amazing. She explained there was an error with the system and she would be glad to help me reorder the items. She ensured all items were reordered and the auto ships were setup. She also tracked down a missing prescription I mailed in as only 1 of the script was received but I sent in 3, for my 3 dogs, in the same envelope. She was very polite and courteous. You should value such an amazing employee.