1-800 ContactsReviews of 1800contacts.com

Easy ordering, fast shipping and awesome customer service!!

So easy to order and customer service is great!

Talk about easy to get my contact lenses!! I ordered my new lenses and they arrived quickly, with emails telling me where they were and when they would arrive-- very trackable. Inexpensive and convenient to reorder. My experience with this company is positive and I will be ordering from them again!

The best customer service and customer care and customer respect I've ever experienced. Lighning fast chat and phone support. Within 30 seconds connected to real English speaking person in the us. A real person not a bot who is extremely helpful and wants to fix your issues. It's outstanding. The shipping is also phenomenal. And the LIFETIME No time limit return policy with free shipping both ways is literally unbeatable.

A knowledgeable customer service representative who speaks English was very helpful. I received my order in just a few days.

I am a repeat customer and highly recommend 1-800 contacts! They have very kind and knowledgeable staff that take your order and you don't have to worry about anything else because they take care of it!

So when I had an issue with my contacts and I put things off when dealing with problems that don’t have clear solutions or where I’m gonna have to find a way to contact someone to ask a question. Well, that was in my head as usual, because contacting them was super easy and nothing like dealing with the other companies we buy things online from.. I thought I’d fight to talk to an actual person. I hit the little phone button on their website with no expectation to actually speak with a person.. and that’s when I met Buster! He literally picked up and it took all of five minutes to come up with a quick solution!! My time is money.. so is everyone else’s! Buster, thank you for helping me when I wasn’t sure what to do. With a problem that was not something caused by your company.. but you still came up with a solution and made my life that much easier.. and for that I appreciate you and will be back to experience the great, reliable and personable service I received today.

I found myself in a last-minute situation needing contacts quickly, and their customer service absolutely exceeded my expectations. They were not only responsive and kind, but they went above and beyond by shipping my contacts overnight at no extra charge. On top of that, their app is incredibly simple and easy to use—ordering was quick, straightforward, and completely stress-free. It’s rare to find a company that combines efficiency, generosity, and genuine care for their customers the way they do. Everything arrived exactly when promised, and the entire process was seamless. Truly impressed—this is the kind of service that earns lifelong customers. Highly, highly recommend!