1-800 ContactsReviews of 1800contacts.com

4.12,347 reviews
Vision & Hearing

1-800 Contacts

About 1-800 Contacts

The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!

1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: 1800contacts.com
Website: 1800contacts.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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1-800 Contacts reviews

Showing 1,747 reviews with 5 stars · Clear filters

Margaret
May 11, 2026
Great job on everything
Great job on everything
Response from 1-800 ContactsMay 11, 2026
We're glad you have had a great experience ordering with us. Thank you for your positive feedback; we appreciate it very much.
Elizabeth
May 11, 2026
Amazing Service
had such an amazing experience with 1-800 Contacts. Their customer service truly went above and beyond to help me. Everyone I spoke with was incredibly kind, patient, professional, and genuinely cared about making sure everything was taken care of. They made the entire process easy and stress-free, answered all of my questions, and were extremely helpful from beginning to end. It’s rare these days to find customer service that feels this personal and attentive. I truly appreciate the level of care and professionalism they showed, and I would absolutely recommend them to anyone looking for great service and support.
Response from 1-800 ContactsMay 11, 2026
Thank you for the awesome review! We're happy to hear that our team provided you with such a positive and supportive experience. We truly appreciate your kind words regarding our team's kindness, patience, and professionalism. It's wonderful knowing we made the process easy and stress-free for you. Thanks for recommending us!
Maria
May 11, 2026
The most important , it’s the communication and the efficiency attention you bring me everytime
My great experience was the best! Customer service and delivery fast thanks
Response from 1-800 ContactsMay 11, 2026
Yay!!! We're happy to hear your experience was the best! We appreciate you mentioning our fast delivery and customer service. Thanks for supporting our business!
Rhonda N.
May 11, 2026
Very easy to order
Very easy to order, especially since they have the info. from last year.
Response from 1-800 ContactsMay 11, 2026
We're glad you found our ordering process easy, especially with your information saved from last year. Thank you for your positive feedback!
Icon Parking G.
May 11, 2026
Ordering contacts made easy!
When I order my contacts I get them in 2-3 days and they make online ordering easy. Their website keeps your prescription on file so it makes it easy to reorder. They have all the brands too!
Response from 1-800 ContactsMay 11, 2026
We appreciate you sharing your positive experience! It's great to hear that our fast delivery and easy online ordering, including keeping your prescription on file, work well for you. We are glad you find the brands you need!
A. S.
May 11, 2026
Perfect and Painless
Quick, painless ordering and fast fast fast delivery, all without "gotcha" surprise charges at checkout (like some competitors have). Will order again!! A++++ Thank you!!
Response from 1-800 ContactsMay 11, 2026
We're happy to hear that you had a quick and easy ordering experience with fast delivery! Thank you your continued support and we look forward to serving you again in the future!
karen
May 11, 2026
I love my contacts
I love my contacts. I got the ones that are colored. I got blue and I get compliments all the time they’re fantastic. Their service is great. I’m so happy and delivering is fast.
Response from 1-800 ContactsMay 11, 2026
We're happy to hear you love your blue colored contacts and receive compliments! We appreciate your positive feedback regarding our great service and fast delivery.
Kimberly
May 11, 2026
Contacts…
I have ordered contacts through 1-800-contacts this year & in the past. They ensure the prescription is correct, the cost is reasonable & the contacts arrive quickly.
Response from 1-800 ContactsMay 11, 2026
We're happy to hear that you've consistently had a positive experience with us. We appreciate you mentioning our efforts to ensure accuracy, reasonable costs, and fast delivery. Thanks for your feedback!

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About 1-800 Contacts

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Great job on everything

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The most important , it’s the communication and the efficiency attention you bring me everytime

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Perfect and Painless

I love my contacts

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