1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Elaine L.
I have been wearing Contacts for many years and have always been a customer and am very happy with the customer service and the pricing. After all these years why would I go anywhere else.
Response from 1-800 ContactsJun 9, 2026
We're so glad to hear you've been a loyal customer for many years and are happy with our service and pricing. Thank you for your wonderful feedback!
customer
They have incorporated your insurance processing with the orders. It is a simple and helpful addition
Response from 1-800 ContactsJun 9, 2026
We're so glad our insurance processing is helpful! Thank you for your kind words and positive feedback.
Kay
They quickly corrected an error in my order and mad it very easy to return what I didn’t need!
Response from 1-800 ContactsJun 9, 2026
We're happy to hear we could quickly correct your order and make the return process easy for you! Thank you for your positive feedback.
Melissa
Ordering is a breeze. You receive a new contact lens case with every order. If any of your contacts get damaged, they’ll replace them promptly. The customer service is fantastic. The only downside I can think of is the shipping. It’s quite expensive, especially when you’re already paying a significant amount for your contacts. But hey, nothing’s free! ❤️🤏🏻 ❤️🤏🏻 Another added bonus is that you can get an eye exam online. My prescription expired, and I needed contacts paid $20 did an exam and got a new prescription that day.
Response from 1-800 ContactsJun 9, 2026
Yay! We're so happy to hear you appreciate the easy ordering, replacement policy, and fantastic customer service. We understand your concern about shipping costs and are always working to offer the best value. We're also glad the online eye exam was helpful! Thanks for the awesome review!
Nikada F.
I’m very well satisfied
Response from 1-800 ContactsJun 9, 2026
We are so happy to hear that you had a great experience ordering with us. Thank you for choosing us for your eyecare needs and we look forward to serving you again!
LINDA A.
Easy to order and submit my prescription. Prompt shipping
Response from 1-800 ContactsJun 9, 2026
We're glad your ordering and shipping were prompt. We appreciate your feedback!
John A.
Easy to order and fast delivery. No problems at all! A+++
Response from 1-800 ContactsJun 9, 2026
We're glad ordering was easy and delivery was fast! We appreciate your feedback.
Joseph
There were issues with splitting the charge between 2 cards. They handled it smoothly
Response from 1-800 ContactsJun 9, 2026
We're glad we handled the payment smoothly despite the initial card splitting issues. We appreciate your feedback and thanks for sharing!
