1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Addison
the best customer service ever
Response from 1-800 ContactsJul 8, 2026
Yay, thank you for the awesome review! We are so happy to hear that you had such a positive experience with our customer service team. Your kind words truly mean a lot to us.
Sasha
Excellent service, taking into account my vision insurance and delivery of product on time.
Response from 1-800 ContactsJul 8, 2026
We're so happy to hear that our service met your expectations, especially with your insurance and timely delivery. We appreciate your kind words!
Uriel O.
This is a great company. I have used it for many years. Their customer service is world class. They know how to take care of their customers.
Response from 1-800 ContactsJul 8, 2026
We are so happy to hear that you've had such a positive experience with us over the years! We truly appreciate your kind words about our customer service.
customer
So very helpful & nice! Super fast delivery. Thank you guys!
Response from 1-800 ContactsJul 8, 2026
We're so happy to hear that you had such a great experience ordering with us and that your delivery was so fast! Thank you for your kind words.
Jacqueline
First time user for 1800-contacts from a recommendation from my neighbor. Easy and quick online ordering! Delivery was ahead of schedule! At this point, I recommend.
Response from 1-800 ContactsJul 8, 2026
This is an awesome review and thank you! We're so happy to hear about your positive first experience with us. This is exactly what we strive for, and it's so neat to hear that the experience went well! We appreciate you sharing your recommendation.
Tracy
I had a wonderful customer service agent, she was very kind, patient & most all knowledgable. In all the yrs I’ve been buying from 1-800 Contacts, I never knew about there but back program which was great cuz it afforded me the ability to buy more contacts right outta the gate. Ty so much for that !!🤗
Response from 1-800 ContactsJul 8, 2026
We're so happy to hear about your wonderful experience with our customer service! It's fantastic that our team was able to assist you and introduce you to our buy-back program, making it easier for you to get the contacts you needed. We truly appreciate your kind words.
Pete
Excellent service and the only place to go to buy contacts.
Response from 1-800 ContactsJul 8, 2026
We are so pleased to hear that you had such a positive experience with our service. Thank you for choosing us for your contact lens needs!
Kimberly H.
Convenient, easy, and fast. Super happy!
Response from 1-800 ContactsJul 8, 2026
We are so happy to hear that your experience was easy and fast! We truly appreciate your kind words and thank you for sharing!
