Michael D.
A++ for Yevone in Customer Service
I just spoke with Yevone in customer services and was so impressed with how helpful she was. Due to my own fault, my order got returned to sender. On the very first ring I was greeted by an actual person. Without even asking she reshipped the order with express shipping, despite their system still showing delivered. The whole thing took 3 minutes. Yevone was so nice and helpful. It was almost shocking after dealing with other mercents call systems. I'd give it 10 stars if I could.
Response from 1-800 ContactsAug 5, 2026
We are so glad to hear about your positive experience with our customer service team! It truly makes our day to know that we could resolve your order issue quickly and efficiently. We always strive to provide helpful and friendly support, and it sounds like we succeeded in your case. Thank you for sharing your kind words; we deeply appreciate your feedback. We'll make sure to give the shout out to Yevone!