Angela
Not feeling great but, hoping it’s just me
My contacts arrived on time and the package was in good condition. The boxes were not marked Left/Right so; I tried to match the details to my prescription. Regrettably, nothing seemed to match on the box what I was seeing in my doctor’s prescription. It was the same one I used to place the order so; not sure if I interpreted it correctly but, did my best. I’ll probably have to call them when I have time.
Response from 1-800 ContactsMay 11, 2026
Thank you for sharing your experience with us. We appreciate your feedback and are sorry to hear about the confusion with your contact lens prescription details. We want to help clarify any discrepancies. Please contact us when you have a moment, and we will gladly assist you in matching the information to your prescription. We'll make sure you're taken care of!!