1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Elaine
I've gotten my contacts from 1-800-contacts for a number of years and have always been very satisfied. On one order I made a mistake and called to see if I could correct this. It was easy and quick!
Response from 1-800 ContactsAug 28, 2026
Yay! Thank you for your wonderful review! We're so pleased to hear that you've been a satisfied customer for many years and that we could assist you quickly and easily when you needed to correct an order.
customer
I have used 1800Contacts since I started wearing contacts (Over 30 years). My order was delivered rapidly! My order was exactly as placed and the super speedy arrival couldn’t have come at a better time. I had no interaction with a human in customer service because the computerized ordering was perfect and simple to use.
Response from 1-800 ContactsAug 28, 2026
We're so happy to hear about your long-standing positive experience with us! It's fantastic that your order arrived rapidly and was exactly as you expected. We appreciate you highlighting the ease of our computerized ordering system.
Alec
Arrived very quickly! Will be back for more!
Response from 1-800 ContactsAug 28, 2026
We are so happy to hear that your order arrived quickly! We truly appreciate your kind words and look forward to your next visit. Thank you!!
John
Fast, easy, convenient and affordable
Response from 1-800 ContactsAug 28, 2026
We are so glad to hear that you found our service fast, easy, convenient, and affordable. We truly appreciate your positive feedback!
Chief
One 800 contacts has always been professional every time I used them for many years they give you great deals and superb customer service
Response from 1-800 ContactsAug 28, 2026
We're so happy to hear that you've consistently received professional and superb customer service from us over the years. We appreciate your loyalty and kind words!
Veronica H.
Perfect experience from start to finish. Unbeatable customer service. I ordered contact lenses for my teenage son and it was a breeze!!!! Best of all, it took me less than 5 minutes to do so.
Response from 1-800 ContactsAug 28, 2026
We are so pleased to hear that ordering contact lenses for your son was such a quick and easy process. We truly appreciate your kind words about our customer service! Thank you so much!
Michael
These guys are the real deal. Customer service is off the charts. Service is better than you expect. I honestly can't come up with a single negative thing to say about them. After the first time I used them I haven't looked back.
Response from 1-800 ContactsAug 28, 2026
Yay, thank you for the amazing review! We are so happy to hear about your excellent experience with us! It's wonderful to know that our customer service and overall experience exceeded your expectations. Love hearing that! We truly appreciate your loyalty and kind words. Thank you for your fantastic feedback!
Liech
I’ve been shopping for my contacts for several years with 1-800 contacts and have had nothing but positive experiences. Customer service is awesome and not only easy to reach, but I’ve talked to a real person ever single time. The app is easy to nagivate, and the reminders to re-order are always helpful as well.
Response from 1-800 ContactsAug 28, 2026
We're so happy to hear about your consistently positive experiences over the years! It's wonderful to know that our customer service, app navigation, and reorder reminders have been so helpful. Thank you for sharing your feedback!
