1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Deborah
I appreciated the ease with which I was able to place my order online. Thank you very much 😊
Response from 1-800 ContactsAug 28, 2026
We're so happy to hear that you found our online ordering process easy and convenient! Thank you for taking the time to share your positive experience with us.
Katherine
Great contacts. Speedy delivery. Funny and kind little bits in all their emails and info!
Response from 1-800 ContactsAug 28, 2026
We're so happy you appreciate our contacts, speedy delivery, and our emails! Our Marketing Team is so fun, and we love that we could make you smile!
Kathryn
Very fast service and they'll give reminders when your prescription is about to run out.
Response from 1-800 ContactsAug 28, 2026
We're so glad to hear you appreciate our fast service and helpful prescription reminders! Thank you for your wonderful feedback.
Sonia
Very accurate and fast service
Response from 1-800 ContactsAug 28, 2026
We're so glad to hear that our service was accurate and fast for you. Thank you for sharing your positive feedback!
Dianna
I was able to text with a customer service rep, and she took care of everything. This was a seamless process.
Response from 1-800 ContactsAug 28, 2026
We're so pleased to hear that texting with our customer service representative made the process seamless for you. Thank you for sharing your positive experience!
Gail
Ordering my new box of contacts was so fast and easy, and delivery was very prompt!
Response from 1-800 ContactsAug 28, 2026
We are so pleased to hear that ordering your new contacts was a fast and easy experience, and that your delivery was very prompt!
Sandra
Customer service is always great! Very knowledgeable and courteous. They are also very fast when it comes to sending the contacts. I have been with them for a long time and would not change it!
Response from 1-800 ContactsAug 28, 2026
Thank you for your wonderful review! We are so happy to hear that you consistently have a great experience with our knowledgeable and courteous customer service. We appreciate your long-term loyalty and are delighted that you wouldn't change a thing!
mrpiano
Dealt with lively person on phone chat - she was so helpful and knowledgeable- lenses arrived as scheduled. Only suggestion is that lenses should be marked which eye goes with which prescription - would make things much easier!
Response from 1-800 ContactsAug 28, 2026
Thank you for your wonderful feedback! We're so glad to hear our team provided such helpful service and that your lenses arrived on time. That's our aim! Thanks for your suggestion about marking the lenses for each eye; that's a great idea for improving the experience. Thanks for taking a minute to share with us!
