Pretty A.
Great experience
Great experience
Response from 1-800 ContactsSep 4, 2026
We appreciate you sharing your positive experience! We are so glad that you were happy with the ordering process. Thanks for sharing!

The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Pretty A.
Great experience
Response from 1-800 ContactsSep 4, 2026
We appreciate you sharing your positive experience! We are so glad that you were happy with the ordering process. Thanks for sharing!
Bruce C.
Great customer service and quick delivery.
Response from 1-800 ContactsSep 4, 2026
We appreciate you sharing your positive experience! We are so glad that you were happy with our quick delivery and support.
Naomi
Always on time, and make good on all their promises. Love the fact that they price match and look it up for you
Response from 1-800 ContactsSep 4, 2026
We're so happy to hear that you appreciate our punctuality and our commitment to fulfilling our promises. We're especially glad that our price matching service is a positive aspect of your experience!
Donna
Easy to navigate the set up process and shipment was extremely quick. Not to mention how much cheaper my contacts were than a chain vision center was. Needless to say, I will continue to order through 1-800-contacts!
Response from 1-800 ContactsSep 4, 2026
We are so thrilled to hear that you found our setup process easy to navigate and that your shipment arrived quickly! It's wonderful to know that our prices are more affordable than other vision centers. We truly appreciate your loyalty and look forward to your continued business!
Sherri
I ordered my contacts on a Thursday afternoon and they were at my house the next day!! Amazing turnaround time!
Response from 1-800 ContactsSep 4, 2026
We're so glad to hear about your positive experience with our fast delivery! We appreciate you sharing your feedback with us.
Returning C.
It was very easy to use this company/web site. I had my new prescription and it was extremely easy to send in updated RX. The option to text the photo was so much easier than to upload it to the site itself. My order came in 2 days before expected! Very happy with this experience..
Response from 1-800 ContactsAug 31, 2026
We're absolutely delighted to hear how easy you found our process, especially with updating your prescription! We love hearing that you got your lenses ahead of schedule too! Thank you for sharing your wonderful experience!
Lori P.
I’m a repeat 1-800 Contacts customer, and honestly, they’ve ruined me for ordering contacts anywhere else. 😂 The first time I used them, I was desperate. My optometrist had to order my contacts, and I was told it would take a week. So there I was at midnight, searching the internet, thinking, “Surely I can figure this out myself.” 😂 I found 1-800 Contacts, and their website made it incredibly easy to enter my prescription and place an order. Everything was laid out clearly and professionally. I thought, “Okay, that was easy!” Then I got an email saying I had messed something up. No big deal, right? Except it was 1:30 IN THE MORNING. I called customer service expecting to leave a message… and someone actually answered! She didn’t just fix my order. She found a discount I qualified for, applied my insurance, and even expedited my shipping. I was honestly blown away. That kind of customer service is rare. They saved me money, saved me a trip to the eye doctor, fixed my mistake at 1:30 a.m., and somehow made ordering contacts the easiest part of my night. I’ve been a repeat customer ever since, and I genuinely don’t see myself ordering contacts anywhere else. 1-800 Contacts has officially spoiled me. 👏😂 And if someone from 1-800 Contacts happens to be reading this… I’m available for the commercial. 😂
Response from 1-800 ContactsAug 31, 2026
We are so genuinely happy to hear about your fantastic experience with us, especially that late-night save! It truly makes our day to know that our team could turn a stressful situation into such a positive one for you. We pride ourselves on making ordering contacts as easy and convenient as possible, and your feedback confirms we are on the right track. Thank you for being such a loyal customer; we appreciate your kind words!
Laura
Easy ordering and fast shipping!!
Response from 1-800 ContactsAug 31, 2026
We're so happy to hear that you found the ordering process easy and the shipping quick! Thank you for sharing your positive experience with us.