1-800 ContactsReviews of 1800contacts.com

I tried 1800 contacts a few years ago and wasn’t thrilled. Tried it again 3 weeks ago and now I am over the moon about it. So, my eye doctor switched me to a new brand and those contacts HURT. I forgot and a few months later I placed an order for my old brand. They contacted me I. Less than 24 hours because the prescription did not match what I ordered. I called and literally only 8 minutes later they had updated my order to match my prescription. The box came very quickly. I wore the contacts the next day and then remembered how much this brand hurt my eyes. So I called to return my unused pairs. NOT ONLY did they start the return, but they gave me an online link to for an eye test get my prescriptions changed to my old brand! 😮 And it DIDN’T. COST. A. THING. So goodbye contact fitting fees!!! Seriously, I have been entirely thrilled with their service.

I was a little iffy on ordering from here after reading some of the reviews.. the reviews weren't on 1800contacts themselves but their shipping company DHL... overall my experience was GREAT. I ordered very smoothly through the app and received my contacts within 5 business days EXACT. I was able to track my package with ease. I will definitely be using them when its time to order more!

Ohh god 1-800 contacts saved my life through these hard times theres like no eye doctors really open i couldnt see a doctor to do my yearly eye exam and i know 1800 contacts usually goes by percription but since ya cant go see a doc 1800 contacts what i saud saved my life by doing that absoulte genius and awsome friendly website if gour in need of contacts on the fly dont waste any time thank you so much 1800 contacts for life lol

I want to say that I am super satisfied! Like I don’t know how there could be bad reviews... or I’m just lucky! And I’m not being paid and I don’t work for them. I placed an order with an outdated prescription. 1800 contacts quickly assisted me... I had in another pair of old contacts from a different eye doctor who apparently had my prescription wrong because when I got the exam from a new eye doctor (the one I used for 1800 contacts) and ordered the current lenses I have.... omg I can see clearly now! I’m so happy! Thank you thank you!

Representative Jess is the reason I'm sticking with 1800contacts. I stopped ordering from them years ago because their prices were always higher than everyone else's and they stopped wanting to honor price matching from other websites. However, called 3 times 3 days in a row and I'd decided if they didn't honor this match I'll just stop calling. I spoke with representative Jess who was kind, patient, and very knowledgeable about everything I needed. I received my contacts in 3 days. Thanks!

Always fast and reliable for me. Customer service will call you immediately if there is something that needs to be fixed with order. Sometimes include little samples (contacts, solution) in order. App works well.

Idk why they only have 3 stars! I was a little skeptical with an online exam, but due to COVID 19, I tried it. My contacts came in about a week, and they reviewed my exam in 1 day. The contacts are exactly what I need! I called them once to check the status of my order and customer service was very nice.

DON’T BELIEVE IN THE NEGATIVE REVIEW!! Hi all, i am new to 1800 contacts! Just ordered some contact lenses at the 17th of april 2020, then after purchasing i was curious and wanting to know more about 1800, so i went to google search and found some negative reviews that makes me anxious for days with a lot of “what if” in my head, i started contacted the 1800 contacts and always on standby mode for the delivery and every updates on my delivery, you know what?? The delivery went fast in just 2 bussiness days, contacts are also perfect! Conditions are great, expiry dates are far away,all is superb! They even help me out in contacting my doctor for my prescription(since i only gave them my glasses prescription). All went super well, will definitaly re purchase again from 1800 contacts. Thanks 1800contacts!