MSHMD
Customer service is top notch
Customer service is top notch. Selection is always plenty and calling in to help with Rx or issues with ordering has always been done with kindness and grace.

The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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MSHMD
Customer service is top notch. Selection is always plenty and calling in to help with Rx or issues with ordering has always been done with kindness and grace.
Christopher
There was an error with an order and a support person sent a delivery out overnight to the right address free of charge.
REAL H.
I love 1-800 Contacts, because they make filling my prescription SO easy and seamless. I can order my contacts while I am in another country, and by the time I get home, they are in my mailbox. A couple of times, the lens had laser holes in them, or the vial was empty and 1-800 Contacts replaced them FREE OF CHARGE!!! Also, when my prescription changed a few years back, they TOOK BACK the old prescription and credited me for the value of the remaining lens. You cannot go wrong -- EVER!
Joanna
I needed contacts fast and they delivered! Prices are comparable to other places.
Dr. Jessica M.
1800 Contacts has top notch customer service. Their employees are professional and responsive. I will NEVER forget, after a hurricane destroyed my home and community, 1800 contacts’ kindness! My contacts delivery was missing (even our post office was destroyed). 1800 contacts sent another shipment, free of charge! They have a solid refund policy, AND, you can complete an online eye exam. They make everything easy!
Lisa K.
I have been a loyal customer for years and never experienced any issues. I made a mistake today in ordering my contacts and forgot to update my address when placing my order; customer service sorted it out immediately and even gave me free expedited shipping despite this being my own fault. There's even the option to do a quick online eye exam to order more contacts if your most recent prescription has expired and you simply don't have the time to go in to see your eye doctor. It costs $20, but I think well worth it if you are in a situation that requires this as your temporary solution.
Austin J.
Being a college student 1-800 contacts provide me with the quick and easiest way of getting contacts without going through the hassle of driving home to see my eye doctor. Shipping takes no time at all and I have never had a problem after actively using them for 2 years now.
Tiffany E.
I have been wearing contacts for about 13 years and always paid a pretty big price for them. My father in law told me to give this a try, so I did. I have ordered 6 more contacts for $40 cheaper than I could at my eye doctor, AND got them super fast! I placed my order on the 21st (late evening), and received them today (the 25th)!