1-800 ContactsReviews of 1800contacts.com

These folks are consistently so friendly and always willing to go the extra mile to help me out! They have shipped contacts to me overnight in a hotel when I was in a pinch. They are insanely fast and convenient. What a great organization!

I just want to acknowledge Shannon answering customer service calls. Thank you Shannon you were so helpful I was so frustrated with different company And she was so gracious and fixed everything for me and just brightened my day T.Bowen

Was a good experience because for 1 thing my contacts were lost after arriving at the distribution store, I called them and within minutes the representative I spoke with Tara was so helpful. They shipped a new box of contacts out and I'm very pleased.

This company has gone above and beyond for me several times in the past few months. Today, due to severe cold weather, I was not able to retrieve my contact lenses from my mail box. I contacted the company to ask if the contacts would be damaged by the cold, and without me asking, they are shipping me a FREE replacement order to another address. This is TOP NOTCH service and I'm very impressed and grateful!

I have been using 1-800-contacts since the 90's! I truly believe they have the best customer service I have ever encountered. I have never had any issues and their reps are super helpful and friendly!

The absolute best company I’ve ever used to order anything. The customer service is ELITE.

Every experience has been great so it's hard to narrow one event down. First, they actually answer the phone!! Like a live person! I've had some trouble with getting my contacts sent due to fault of my own and I've been in touch with the company daily for two weeks with both sides calling each other. They were so patient with me and did whatever necessary to resolve my issues. I've never ever had such a terrific company to work with and their customer service people are all so sweet and down to earth. Look forward to giving them my business for years to come

Above and beyond customer service! I had ordered my contacts through 1-800 Contacts for the first time last year and it was incredibly easy to order. 5 minutes with my prescription beside me for reference and done! Last week, one of my contact lenses ripped and I was on vacation so had no extra pairs. I contacted customer service and they shipped a new pair to me completely free of charge that arrived the very next day! Insanely good customer service and I cannot say enough good things about my experience.