1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Brent S.
They took back some contacts that I had ordered previously, but my prescription had changed, so I no longer needed them. They gave me a great credit, and I bought the ones I needed. They were very friendly.
Response from 1-800 ContactsDec 9, 2025
Thank you for sharing this awesome experience. We love our Guarantee and so happy to hear that it helped you exchange for the contacts you needed. Thank you for continuing to come back to us!
Gail
Easy to order. Easy for me to file a claim.
Response from 1-800 ContactsDec 9, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience and that everything was easy and smooth in the order process. Thank you for your continued support!
Courtney
It was easy to upload my new prescription and was an easy check out. The company is always good at helping if I have a problem with my contacts.
Response from 1-800 ContactsDec 9, 2025
We love hearing that everything went so smoothly! Thank you for sharing and your continued loyalty to our business.
RK
Great customer service and prompt response and shipping.
Response from 1-800 ContactsDec 9, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience.
Debi I.
I cant say anything but positive things on my contacts from 1-800 Contacts. Orders are quick. always on time and the RIGHT order! Website is so easy to use. Easy to upload your prescription and reminders for re-orders. Totally satisfied customer here!
Response from 1-800 ContactsDec 9, 2025
Thank you for sharing this great review. We are thrilled to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
Candice
The experience its self was amazing.
Response from 1-800 ContactsDec 9, 2025
Thank you for this great review! We are so happy to hear that you had such an awesome experience.
Cruz
This is the easiest and best place i have found to get my contacts. The customer service is phenomenal and they are patient and are so helpful. They answer your questions and make you feel like a valued client. The shipping is fast and the products are great. Never had an issue. If you are looking for a new or different place to get your contacts this is the place.
Response from 1-800 ContactsDec 9, 2025
Thank you for your support and loyalty to our company! We are thrilled to hear that you've had such great experiences with us. That means so much to us and we truly value customer experience with each interaction. Thank you for sharing and for the kind words!
Yalda
I have been ordering from 1-800 contacts for years! They are always friendly and helpful.
Response from 1-800 ContactsDec 9, 2025
First off, thank you for your continued support and loyalty with us! We are so happy to hear that your order experience has been smooth. Thank you for sharing your experience with us!
