1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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MA
My experience is made great by how quickly responses are handles as well as shipping and any RX needs.
Response from 1-800 ContactsDec 20, 2025
We love hearing that everything went so smoothly! Thank you for sharing and your continued loyalty to our business.
KEITH F.
I found it easy to order on-line. Had the option to upload my prescription but I chose to have them contact my doctor. I still had my contacts delivered and in my hand by the time I needed them. Reordering is also very easy. 1-800-Contacts sends me reminders that are helpful, maybe even too frequent, but it helps me to not forget to stay on top the need to reorder.
Response from 1-800 ContactsDec 20, 2025
Thank you for sharing this awesome review. We are thrilled to hear that you've had such great experiences with ordering, even if we do get carried away with those reminders. ;) Please know you can always change the frequency of those reminders with us as well, if you ever need to. We appreciate your loyalty to our company and look forward to serving you again!
DONALD
I spoke with a representative and they are always knowledgeable and helpful with all my questions. I received emails from the company and learned I had sent the wrong prescription which helped me get the prescription corrected.
Response from 1-800 ContactsDec 20, 2025
Thank you so much for sharing this great review! We are so happy that you've had a great experience and look forward to many more! Thank you!
charles
1800-Contacts has great inventory and even better customer service. They were quite helpful in getting a variation on my prescription for an over seas trip. However I do think they are a lot over the top with their reminders to order again.
Response from 1-800 ContactsDec 20, 2025
Thank you so much for the kind review. It's great to hear that you've had good experiences with ordering from us. Exceptional Customer Service is what we strive for. Thanks for sharing the tip on the frequent reminders. If you ever need to change the frequency of those reminders in the future, just let us know and we'll be glad to help! Thanks again and we appreciate your support!
Dawn
The 1-800-CONTACTS representatives are always helpful and pleasant over the phone. They go out of their way to make you feel as a valued customer! The service is impressive and contact orders are always received on time as promised.
Response from 1-800 ContactsDec 20, 2025
Thank you for the kind review! This is exactly what we strive for, exceptional customer service and speedy delivery. We are so pleased that everything has gone smoothly with each of your orders.
Brent
Great Customer Service 1800 Contacts has excellent customer service. Thank you
Response from 1-800 ContactsDec 20, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience. We appreciate your support!
Jess
I have been a loyal 1800-Contacts customer for over ten years. I love how easy it is to order on the app, the live friendly customer service and the fast free shipping. I have never had a bad experience. Thank you to all your workers!
Response from 1-800 ContactsDec 20, 2025
Thank you for continuing to come back to us! We love hearing about the great experiences our customers have had. We are very pleased that all has gone well with each of your orders. Thank you for your support!
Customer
Contacts were delivered in a timely fashion...they fit well...very comfortable. I think they have fair prices compared to other eye care centers I checked in my area. Customer Service is great.
Response from 1-800 ContactsDec 20, 2025
Thank you for the great review! We are pleased to hear that everything has gone fast and smoothly when ordering from us. Thank you for your continued support.
