1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Juliane
Good responsiveness Very professional and friendly They have my Rx ready Shipping is within the timeframes they committed.
Response from 1-800 ContactsDec 20, 2025
We love hearing that everything went so smoothly! Thank you for sharing and your continued loyalty to our business.
Wayne
The customer service is amazing
Response from 1-800 ContactsDec 20, 2025
Thank you for the kind review! We definitely strive for exceptional customer service, and so happy to see that it makes a good impact. Thank you for sharing and for your continued support!
Judy
I absolutely love the convenience and excellent customer service from 1-800 Contacts. They are very helpful and responsive to me and always have exactly what I need. I’m grateful to them and highly recommend them to everyone!
Response from 1-800 ContactsDec 20, 2025
Thank you for sharing this great review. We are thrilled to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
Lori
This past order was just a refill for R and L eyes. My prescription was already on file so it was very easy for me to place my order. I have been using 1-800 Contacts for years. Being able to send back and be reimbursed for contacts no longer matching my prescription is one of the reasons I stay with them😊
Response from 1-800 ContactsDec 20, 2025
Thanks for the wonderful review! We love the process for Exchanges, and how easy it is to return unused lenses. We are so happy that you've had that great experience and thanks for continuing to shop with us!
Dale
Appreciate your fast service and getting my prescription from my eye doctor
Response from 1-800 ContactsDec 20, 2025
Thank you for sharing your review. We are happy to hear that you've had great experiences in ordering with us. That is wonderful!
Jessica
Ordering my contacts was fast and easy and the reminders that I have been receiving my order have been helpful.
Response from 1-800 ContactsDec 20, 2025
We are glad to hear that the reminders have been beneficial and that you've had such great experiences in ordering with us. Thank you for sharing!
Rebecca
Awesome service
Response from 1-800 ContactsDec 20, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience with our representatives. We love what we do, and we appreciate your support!
Michael
The service is great! Delivery is quick and I like getting the monthly reminders for reordering. It keeps me from forgetting to order and running out of contacts.
Response from 1-800 ContactsDec 20, 2025
Thank you for sharing this great review. We are thrilled to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
