1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Beth
1-800 Contacts has been great! Super easy ordering, fast shipping and made it so easy to return unopened boxes of contacts when my son's prescription changed. I also appreciate the reminders for reordering!
Response from 1-800 ContactsMar 31, 2026
We're happy to hear that ordering and returns were easy, and shipping was fast! We appreciate you mentioning the reordering reminders. Thank you for your review!
Jose
Excellent and quick Customer Service I got my contacts within two days
Response from 1-800 ContactsMar 31, 2026
We are so pleased to hear that you received excellent and quick customer service and your contacts within two days! We appreciate your feedback.
Nicole
Quick and easy service! Prescription offered and received within 3 days
Response from 1-800 ContactsMar 31, 2026
We're happy to hear that you found our service quick and easy! We appreciate your positive feedback regarding your prescription.
kaela B.
Always quick and they make the ordering experience easy. I've used them for years and they have been a lifesaver. Im the type to always wait last minute to replenish my contact supply and have been known to run out, having to be blind for a bit. They always come through with super fast shipping and efficiency every time!
Response from 1-800 ContactsMar 31, 2026
We're happy to hear that the ordering process is easy for you and our fast shipping has been a lifesaver over the years. We appreciate you taking the time to share your positive experience!
Tina
I was so impressed. I didn't realize that I kept uploading the expired prescription for my contacts. 1-800 Contacts sent me a message that they were verifying my prescription. I didn't understand why, but okay. It wasn't until after I received my contacts, which arrived in 2 days, and was verifying my prescription, that I sent them the wrong prescription. However, they caught my error, even before I did, and sent me the correct contact prescription. That is amazing customer service. They truly do look after you. I will always use 1-800 Contacts now.
Response from 1-800 ContactsMar 31, 2026
Wow, thank you so much for the awesome review. We're glad you enjoyed your experience. It's great to hear that we caught the prescription error and got your contacts to you quickly. We appreciate you sharing your positive feedback. Thanks for choosing us and we look forward to serving you again in the future!
Antonio
Customer representative was pleasant and very kind and speaking with me about my need and my order wonderful absolutely wonderful person
Response from 1-800 ContactsMar 25, 2026
Thank you so much for the review! We are so happy to hear that our customer representative was able to provide you with a wonderful experience. Thanks for sharing!
Mark
Great service
Response from 1-800 ContactsMar 25, 2026
Yay, we love hearing that our customer service was great. Thank you for taking time to share your review.
Jeanine C.
This website is easy to navigate and use. I was able to purchase contacts quickly and they were shipped promptly. Great service.
Response from 1-800 ContactsMar 25, 2026
We are happy you found our website easy to use and that your contacts were shipped quickly. Thank you for sharing your positive experience with us!
