1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ana
The customer service was incredible and my contacts got to me a week BEFORE the schedule. Absolutely recommend.
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that you had such a positive customer service experience! We appreciate you taking the time to leave us such wonderful feedback.
Jessica
I love that 1800 contacts keeps track of my order & sends reminders when I’m getting low! Placing an order is so simple & smooth! I’m a procrastinator but my order ships so quickly that I’m usually surprised that it comes before I need more!
Response from 1-800 ContactsApr 27, 2026
We appreciate you sharing your experience! It's great to hear that our reminders and simple ordering process are helpful. We're glad your orders arrive quickly!
Michele M.
I have been a customer for a long time. They are SUPER focused on providing great customer service, package replacement if it gets lost on the nail, and just doing an AMAZING job!
Response from 1-800 ContactsApr 27, 2026
We appreciate your long-term patronage and are so glad to hear that you've consistently received excellent customer service and package replacement assistance from us. Thank you for your amazing feedback!
Customer
Great customer service. Easy process and quick delivery.
Response from 1-800 ContactsApr 27, 2026
We appreciate you sharing your review! We are so happy to hear that you found our customer service great, the process easy, and the delivery quick.
Nathan
I really really really loved my experience here. First of all, they hooked me up with an online eye exam which was super affordable and accurate. Shane had a lot of options for contact lenses that were comparable in price and they shipped right to me. Finally, they followed up. Been a bit asking if they could help me with my insurance and got insurance to pay a ton of the cost. Definitely going to stick with these guys.
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that you loved your experience! It's great to know the online eye exam was affordable and accurate, and that you were pleased with the contact lens options and shipping. We appreciate you sticking with us and thank you for the positive feedback. We look forward to serving you again!
Louise
Ordering my contacts was very simple to do. They arrived quickly and I’m very happy with my experience.
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that ordering was simple and your contacts arrived quickly! Thank you for sharing your positive experience with us!
Heather
Very good with script updates getting and receiving updates and returnable ptlroducts with replacements of updated script changes
Response from 1-800 ContactsApr 10, 2026
Yay! We're happy to hear that you had a positive experience with our script updates and product replacements. Thank you for your valuable feedback and for taking the time to share.
Portia
Contacts are affordable, communication was great throughout process, ordering was easy, shipping time frame was quick, and website is user-friendly! My new go-to for contacts!
Response from 1-800 ContactsApr 10, 2026
Thank you for the great review! We're happy to hear that you found our website user-friendly and ordering easy. We appreciate your positive feedback regarding our affordable prices, communication, and quick shipping. Thanks for making us your go-to!
