1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lakecia H.
Fast shipping of quality products that are always available.
Response from 1-800 ContactsApr 27, 2026
We're glad you enjoyed your experience. We appreciate you taking the time to leave us such wonderful feedback regarding our service.
Constance
This was the first time I ordered contacts, and I made some errors and the team emailed me to work with me to get it corrected..I got a little confused and the customer service rep called me to get everything in order.
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that our team could assist you with your first order. We appreciate you letting us know that we were able to help clarify and correct your order. Thanks for your feedback!
Towell F.
Its much more convenient just ordering contacts online rather than making the drive to get them. Great prices as well and they arrive quickly.
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that ordering online is convenient for you! We're glad our prices and quick delivery met your expectations. Thank you for your positive feedback!
Dorothy
The person answering the phone was very patient and kind. I appreciated her extra effort to see that I got my lens order.
Response from 1-800 ContactsApr 27, 2026
We appreciate you taking the time to share your feedback. We are so happy to hear that our team member was patient and helpful in processing your lens order!
Marivell
i finally received my contactsI had
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that you finally received your contacts. We appreciate you letting us know about your experience.
Kashif
Very convenient to order my contacts from 1-800-contacts. They accepted my insurance as well
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that ordering your contacts was convenient, and we appreciate you mentioning that we accepted your insurance. Thanks for the positive feedback!
SuzanneCode
NO PROBLEMS!!! Great SERVICE!!!
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that you had a great experience with our service. Thank you for your positive feedback; we appreciate it.
BRIGITTE F.
Really fast, professional service as expected. That was very good. Excited my contacts came so fast! Then I open them to find they sent me the contacts for my left eye, that I never wear rather than the right I which I had ordered. I immediately called them. Seems that when my optometrist's office was contacted, they switched the prescription verbally. Long story short, I made that phone call after 6:00 p.m. They fixed the order and resent the correct contacts and I had them the very next day! EXCELLENT SERVICE! GREAT PRICE! Will definitely keep using them!!
Response from 1-800 ContactsApr 27, 2026
This is an amazing, review! Thank you so much! We're glad you received fast, professional service and your contacts quickly. We apologize for the initial prescription error and any inconvenience caused. We appreciate you bringing this to our attention. We're happy we could resolve it quickly and provide excellent service. Thank you for your feedback!
