1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Beth
Easy to get ahold of and easy to deal with! If I could give them 100 stars I would!
Response from 1-800 ContactsApr 27, 2026
We're so happy to hear that you had a wonderful experience and that we were easy to work with. Thank you for the amazing feedback!
Sharon
My optometrist prescribed the wrong brand when my prescription was sent to 1-800 Contacts. I didn't realize the error until I received them. They immediately got the correct brand sent out and took the incorrect ones back. Shipping was incredibly fast and customer service was incredible!
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that we could quickly correct the brand error and provide incredible customer service! We appreciate your feedback and are glad you enjoyed your experience with our fast shipping. Thanks for sharing!
customer
Customer Service is consistently helpful and pricing is competitive .
Response from 1-800 ContactsApr 27, 2026
Thank you for the great review! We're happy to learn that our customer service is helpful and that you're satisfied with our competitive pricing.
Judy
The order was processed extremely fast. Any problems that I had were dealt with quickly. The live chat was very beneficial and really helped solve any problems that I was having. I do appreciate this company and I will use them again.
Response from 1-800 ContactsApr 27, 2026
We appreciate you taking the time to leave us a review! We're so glad to hear that your order was processed quickly and that our live chat was beneficial in resolving your issues. We look forward to assisting you again!
B_rat
I’ve used 1-800 Contacts for years. I have researched other online order companies for deals but they always fall short. Ordering is easy and I received my order in a couple days and no charge! Great service as always.
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that you've consistently found our service to be the best choice over the years. It's great to know that ordering is easy for you and that you receive your orders quickly! Thanks for your continued support.
Chris
I've been using them for several years and they are great with matching prices to the Club Stores and taking care of damaged or lost lens.
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that our price matching and lens replacement services have met your needs over the years. Thank you for your positive feedback!
Kimberly
Easy ordering process and extremely fast turnaround from order to shipped
Response from 1-800 ContactsApr 27, 2026
We're happy the ordering process was easy and the turnaround time met your expectations. Thank you for your positive feedback!
Ashley
They are a pleasure to order contacts from. Quick shipping, reminders… a completely legit and high quality company!
Response from 1-800 ContactsApr 27, 2026
We appreciate you sharing your positive experience. It's great to hear that you find ordering from us a pleasure and that our service meets your expectations!
