1800battery.comReviews of 1800battery.com

I needed a battery for my wife's car, and ordered from 1800battery.com, and no one showed up for the appointment. Then when I canceled the order, they still charged my credit card.

First of all communicating a proper time would be nice. I work in a field where things can be late but I don’t tell customers 3 different times and keep pushing it back because they don’t end up happy. Secondly why would someone be sent to fix my battery when they can’t even figure out if the issue is my battery? It was a blown fuse and I was told my battery was having issues… yea the new battery had the same issue but I wasn’t told that. Wasted 6 hours and 300 then had to spend more to actually fix it. My tow truck driver could even tell me the battery wasn’t the issue but you tech said otherwise.

I called and had a slot from 3pm - 5pm, they said they were on their way, they never showed up and I couldn't get in contact with them - their website said they were closed. AND they still charged me the full amount for doing absolutely nothing. Trying to get a refund now - let's see if this is a scam or not.

I’m having to leave this review in hopes that the experience can be improved for the future. My battery in my dad’s car is dead. I’m in town to tie up loose ends following the death of my father. I desperately need to use the car to make it to important appointments. I purchased a battery and set an appointment for 9-11AM in hopes I could fulfill my obligations for the day. 11am came and went, then 12, then 1pm. They were never able to dispatch someone to help me after I paid $425. My finances are minimal these days so this was an incredible burden for not receiving service. When it got to be near 2pm I cancelled my purchase, however, I’m still out $425 until my refund hits my account. To make matters worse, I suffered a medical emergency that night and without a car, I ended up having to call 911 with no health insurance. I assumed the incredible cost of the ambulance because I didn’t have my vehicle ready. I’m so sad because the overwhelming cost of putting faith into this repair, ultimately sunk me into further debt. I’m sorry to have to share this but do hope this review makes it to the right hands to improve experiences for future customers. Thank you.

Placed order - waited 8 hours for them to ‘locate a technician’. Big waste of time - don’t recommend

My battery replacement was set 8am-10 am. No one showed up or informed me of any status change even after 10am. The online chat is a joke. I tried to register and log in-it always gave me error.

Purchased a battery back in Feb 2024 and it only lasted June 2025. They came out and replaced the battery as it was under warranty and within a week my vehicle will not start and had a diagnose performed on my vehicle and the battery need to be replaced. Called 1800Battery to let them know the issue and they said i no longer have warranty. I went and purchased a battery form a local store and come to find out they placed the incorrect battery on my vehicle. I cannot get a refund as I no longer have the battery in my hands utter rip off. I will no not recommend this place of business to anyone.

Ordered my battery at 12:15pm. Hours later someone called and said my eta was between 5-6 pm. Ok no problem because I don't start work until 7pm. Then around 5:45 driver calls me and can't find address...stood outside in the rain waiting cuz he said was on my street ...well he couldn't find me because 1800 battery gave him my street address in a whole other city! So I told him the proper address and eventually he made it here and had my battery installed around 7pm! Needless to say I was late to work and also written up. So on top of the ridiculous amount 1800 battery charges anyway, I lost wages at work and a blemish on my record. Long story short, don't make any plans and be prepared to be frustrated plus your pockets low if u plan on dealing with this company