1800battery.comReviews of 1800battery.com

1-800-Battery service is unacceptable at all levels. After providing my 2018 car info they gave me a 10 am- 12 pm appointement they did not keep, so I was stuck home until the tech showed up at 5 pm with no explanation. He spent 2 minutes to say he did not have the $25 scanner to enter the new battery code number required for most german and some new cars. I declined the incomplete battery installation that can lead electrical or other problems and later I was billed with a $100 service charge. I contacted and messaged twice 1.800.Battery to discuss the charge when they could not do a proper and safe battery installation, but they never got back to me. Not on time, no explanation, no full battery installation, no reply to my messages. Need I say more here folks?

Zero star!!!!I canceled the order because their technician didn’t show up the entire day I was waiting for. Then I found out I got charged $335 for the battery and service I did not receive. However, they told me they will charge me after the service. Now I am trying to call their customer service for my refund but nobody picks up the phone. I texted them and also left a voicemail but no answer.

I purchased a battery and had it installed.(feb2021) well the battery keep losing charge and would not crank my vehicle.(so if i turn the car off i will need a jump) I went and had it tested bad battery no surprise there. I called,texted and sent an email. It took two days before i heard anything then i received and email that said yes if the battery is bad we will replace it. Emailed them back and still have not heard back. If you have a job and kids you cant have a car down for 3 or 4 days because of a battery which is an easy fix. If i had purchased locally i could have just went down the street problem solved. First red flag when the guy came to change the battery he had a van full of them...how long have they been in there? Second red flag you will never reach customer service by phone.

Wish I would’ve have checked the reviews before I went with 1800Battery. All the bad reviews you’ll have posted is everything I have experienced. Horrible wait to reach someone, service fee of $99 charged when they battery was actually bad. Took them almost four hours to come. The answer I received was oops it must have fell off the grid. Of course, they don’t won’t to refund my money. Countless hours of my time waisted and extremely frustrated. Please save yourself the hassle. Give your service to someone who appreciates receiving your hard earned money.

Terrible customer service! I placed an order online, got a confirmation email and a temporary charge on my card. I then found a much cheaper ($150 less) option and tried to cancel with 1800battery. I called (waited on hold for 45 minutes before leaving a vm), texted (no response), and chatted (no response for more than 12 hours). I got an email response stating their operating hours were Sun-Sat 6am to 5pm. That was not mentioned anywhere else. I still need to ensure their charge does not go through. They are a scam, do not waste your time or money.

Charged for the service within minutes of the request. Scheduled the service appointment on-line for 2-4 pm the day of the request. Phoned 1800Battery only to wait for 45 minutes. When they answered me it took them time to find out the 3rd party for Aston MO "was out sick" and wouldn't be here. Told me that he would again confirm 5p-7p. Get a message at 235 pm next day he was on his way. NO one showed. Attempting to get back to them again and no answer. SO, I've been billed for services, have not battery or installation. Unfortunately didn't read the reviews until too late.

Complete SCAM, took 300 Dollars. Delivered no service, no battery replacement. Could not contact anyone, VM and unattended chat. DO NOT USE!

Really disappointed in this company. Paid for a Diehard Silver 58-2 with a 24 month warranty on their website. This company sent a $79 “Econocraft” battery with a 90 day warranty with the install technician. Total scam. I spent half a day fighting with this company to get the battery I paid for. Put me and the technician on hold and gave me the run around saying their “dispatch” had to approve it. I can only imagine how many people they scam like this. I was so upset and frustrated. Finally got them to give me the battery I paid for. Will never use this company again and telling everyone I know to stay away from this unethical company. Shame on this company!