1800battery.comReviews of 1800battery.com

I answered their add on indeed for Roadside battery technician about 2 weeks ago on on on a Monday they sent me a text to download their app so I did on Tuesday they sent me a job I did the job no problem I haven received how much am getting paid how am getting paid when am getting paid I called no one answered I text no one responded I emailed no on emailed back no one to talk to

The company does not deserve any star. The company took my money and never deliver the service. There was no contact. I called and none answered the phone. I used the chatbot on its website and no one came to chat. I emailed and there was no response. Do not use this company. It is a complete scam.

Scheduled battery replacement. Bought batteries….heard nothing. Next day I finally got a tech assigned. Tech said he was 10 mins away yet 1 hour later no tech, no call. Tech shows, installs the batteries then drags the old battery across my hood. Scratched the paint, this vehicle didn’t have a mark on it until now! Opened a case, it’s now been 3 days and I cannot get any info out of them. DO NOT USE THESE PEOPLE!!!!

Didn’t show up on Thursday even after telling us they were running 2 hours behind. No customer service after late afternoon. Claimed tech was on his way to the warehouse, then couldn’t get battery. Canceled our order and refuse to refund our money. BUYER BEWARE! Don’t trust misleading reviews on their site, check Facebook, Texas BBB, etc before you give them your credit card. Surprised Visa doesn’t have a bunch of charge backs and hasn’t dropped them yet.

They took my order at 2:26 pm, at a time when there were slots available from 2 to 4 and from 4 to 5. I took the latter. I sent them a message via their own chat at 5:02 pm and they said they wouldn't be able to do the job until the next day because their tech was in CT, something that was obviously the case the moment they accepted the order. My advice: skip the middleman and don't trust these clearinghouses that sell other people's services.

Called in because my mechanic said battery was leaking ( He thought it was old ).They came out and Rep said it was leaking would not replace. Even worse they charged me a 100 service fee what a ripoff do not use battery only 3 mos since installed wort ever

Installed a battery, my car died a day or two later, so I had them do a warranty check to see if it was a bad battery. Sent the SAME PERSON who told me it was my car, not the battery, and I believed them. My car had to be jumped 3 times since then, and I finally took it in to see if it was the alternator, etc and the mechanic ran diagnostics on my car, determined it was a BAD BATTERY, installed a new one and now my car is running perfectly. Ran a diagnostic after the new battery install and confirmed it was still the old bad battery. Tried to go through the company to resolve, who told me I needed to find the garbage battery and go through the warranty process again. Huge scam, not worth the cost, stay away.

UPDATE: This is the worst company I have ever dealt with, EVER! I normally only take time to give good reviews. But this experience has been not only beyond poor but potentially dangerous. In January I ordered a battery that online that was suggested from the site for my Dodge Journey. The man came out, put it on, all the while complaining that he wasn't happy that he had to remove the tire to put the battery on. The company charged 200 in labor over the cost of the battery to put it on. A couple weeks later, the battery is completely dead. I called this company and they charged me $99.99 to come out and check the battery. It was bad so they replaced it with a battery that the technician ran done to the corner Auto Zone to purchase. I knew this is true because I asked him for the receipt. He allowed me to take a picture of the receipt, which I still have. He was the same technician that put the first battery in. Now, three weeks later, the battery is completely dead again. So I had my car towed to the Dodge Dealership and they tested the battery. They told me "The battery is a dud. It has several dead cells." They said the battery was so bad that they could not even jump my car for several tries. They did all kinds of diagnostics on my car. No problems. Just the battery. Now my car is in the shop getting a new battery from the dealership. Of course, the shop was very busy so it took them 3 days to get to this point. That's 3 days that I'm stranded without tranportation due to 1800battery.com. After I got off the phone with the mechanic, I called 1800battery and am told that since the first battery was replaced, the second battery doesn't have a warranty. That they will NOT reimburse me any of the $339 dollars I paid for the battery service they provided. Heck, they should be apologetic for the horrible service. The representative from 1800battery.com, Jaylen, that I spoke with said, "I hear your frustration but that's just policy." I am currently waiting for a call back from the manager, Jason. I will update this review if they call back. Somehow I doubt they will even bother. Sad. DO NOT USE THEM!! UPDATE: Still no call back from 1800battery.com. I did bring the battery back to Auto Zone and showed them the picture of the receipt from the technician that I took. Auto Zone told me that their warranty definitely would rollover to the second battery. The corporate specialist at Auto Zone told me that since the battery was purchased on 1800battery's account that they will get with them and see if they can get 1800battery to refund me. Fingers crossed.