Christopher Kimball's Milk StreetReviews of 177milkstreet.com

stopped taking online classes, never worked for me, except one class with Matt. Its not the people, but I don't get much out of the instructions. I rather look into my own cookbooks for inspiration.

When I made my original order, the delivery was promised for Aug31. That didn’t happen nor did I receive a message as to the delay. When I finally inquired, I was told the delivery would be made by the end of September. I finally received the delivery 10/7. The wok is lovely and perfect for small meals .

When I preordered on June 30th AND paid the website said delivery would be July 30. Then without notice or an offer of a refund the website changed delivery to Sept 30th! Three months and 9 days later I finally received my wok. Do better. Your products are great your presales are not good. Don’t charge until item is shipped.

Ordered and received the small wok (10"). The materials are top quality and the price was unexpectedly low for carbon steel. Excellent product and service.

ordered early for a Birthday present, estimated shipping was end of August didn't ship till end of September. She loves it but timing was a bit disappointing

I haven't received my product. I haven't received my Milk magazine. what is to like? NOTHINGH.

The product seems fine, haven't used it yet but the customer service was some of the worst I've experienced. I get an item can be delayed but common courtesy, you let the buyer know. Not once, not twice but three times I had to contact Milk Street. Done, never again.

I understand dealing with supply chain and tariff related issues but selling an item as a back order and still not having the product 80 days after the sale is unacceptable. I suggest you change your policy that allows you to make a sale without clear understanding of when that sale would be fulfilled.