Christopher Kimball's Milk StreetReviews of 177milkstreet.com

What can I say, amazing! Been getting multiple products for years now and more to come...

Chris said in a video that this knife was an essential tool for the kitchen. And he was 100% correct. I love this knife!

Forgot what a really good knife can do!!!

The products are always of good quality and the site is easy to navigate.

Good quality and size. Better instructions would be appreciated. How to use the steamer for example. Cleaning instructions for it as well. For stir fry came out great. Thanks.

Lack of phone based customer service makes the Milk Street company harder to work with. Misleading online notices claiming one sale price but finding that discount notice is not accurate, even when entering the offered sale code, when on the checkout page, is not the experience I want to have. (This occurred with a recent "offer" involving the Noko offset serrated bread knife. A 30% discount offer turned out to really mean 10% off.) Reply to Milk St comment: The online notice I received was for one specific item - the specific knife - and said it was 30% off. This was not a general sale notice (where there are noted exclusions). If Milk Street sends a communication about a single specific product and says it is 30% off, I do not expect that sale amount to change (to 10% off) when I go through the checkout process having entered the correct sale code from that email sale notice. THAT is MISLEADING.

You are great principally because everything you find, stock, and sell --from pots to spices -- is the best....sometimes, beyond the best! Your delivery is excellent. But I do wonder sometimes why shipping has to be so very expensive....for, say, one small spice jar. Also, I wish you had a phone: not to order, but to ask occasionally a question about the subtle difference between this or that product for x or y dish.

Shipping was slow, thank you USPS. Once I received, I have spent hours poring over recipes, I like that they have simplified complex recipes into something the average person can cook.