Customer at Rockwall, T.
Good
Had issue with you credit card system Promised me to pay for expedite shipment to compensate the delay and the gact I had to re enter my credit card info Fail to walk to talk, product arrived in stanrd delivery
Ink Refills - Bulk Ink, inkjet cartridge and laser toner refill kits for all printer cartridges
123refills (123refills.net) has 323 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Customer at Rockwall, T.
Had issue with you credit card system Promised me to pay for expedite shipment to compensate the delay and the gact I had to re enter my credit card info Fail to walk to talk, product arrived in stanrd delivery
Sharon
I have an Hp 8600 printer. I purchased ink refills, then found out that I needed to replace the chip also. I ordered them, installed them and guess what, yup they don't work. My printer will not acknowledge them. After two orders, I still have a printer that won't print.
Ray K.
You can improve your business by processing faster. I was charged $4.95 for 2 days shipping and the order was processed 3 day later( a cording to ups tracking # ) and I should receive my order in 7 days (ups tracking #) UPS: {1Z28A88R0360060068}
Response from 123refillsOct 29, 2014
Hello, the order from Oct 16 was shipped on Oct 17 on time (http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=1Z28A88R0360060068&loc=en_us), but the shipping method was UPS ground, not 2 day expedited. 2 Day shipping cost is more expensive. We will look into the options to make sure this is clear or needs to be clarified, and we apologize for any misunderstanding. We have sent you an offer for free shipping on your next order. We appreciate your business and again apologize for the inconvenience.
Richard
Ordered 6 items, 2 were wrong. Also, the shipping was slower than I have experienced with other sites. We'll see how the return goes.
Response from 123refillsOct 18, 2014
Thank you for the feedback Richard. We replied to your email on Oct 9th offering you replacements for the wrong items (no return needed), waiting to hear back from you on which 2 items you needed, please reply to the email so we can resolve this for you.
Goldman B.
My last order on refurbished cartridges, I got a bad laser printer cartridge. When it prints, there are several wide black lines across the page. Had to stop using it and put in another cartridge. Will use the other for 'emergency use only' or on 'unimportant' personal documents when possible. Also, the cartridges as a whole seem to have less toner than previous purchases. I track the output of every cartridge I use and the last couple of orders have lasted approx. 10% less than the previous ones.
Response from 123refillsOct 6, 2014
Please contact us at [email protected] with your order number and we will do our best to resolve this for you.