123refillsReviews of 123refills.net

I've never had ink recognition problems from my Epson using refills, but 2 of the cartridges sent by 123refills failed despite every effort to resolve. I went on Chat, and Steve was outstanding. He upped the issue to the support team, and they will resolve my problem with new cartridges. Thanks 123!

Reasonable prices and good services make an important reason to use their offers. Place an order and forgot to tick the box before sending for the discount code and free shipping. Sent an email and gave the code and asked if it would be accepted. Receive a reply from David Smith telling me he has issued a credit for the shipping and did apply the discounts. That is good service.

Placing an order this morning I had trouble signing into my account. I chatted with Sam who was most helpful and courteous and patient. Being a little older with some hearing impairment, it's always a bonus when the representative speaks clearly and slow enough for me to understand what is being said. Within a few minutes my order was completed. I was all customer service agents were as thorough and competent as Sam is. It was a wonderful experience

Excellent service and understanding my problem by Patrick. Looking forward for the replacement black cartridge. Ken

Things got messed up on the forms, and Steve patiently sorted the addresses so things would go where they should. Thanks! He was patient, and respectful.

I thought the cartridges I received were incompatible with my printer, but Steve immediately recognized the problem and pointed out that there was a print head included with my cartridges. I printed a test page while Steve was still with me, and it worked great! I was extremely happy that my problem was so easily solved by Steve!

Steve was very helpful. I made my order. Hoping everything goes well. I will follow up with another review once I get the toner.

I received a very good service from Steve, He answered all my questions and find the right product for me.