10X Health SystemReviews of 10xhealthsystem.com

Response from 10X Health SystemJan 15, 2026

Hi Thomas, We’re truly sorry for the delivery issues and the frustration this has caused. We completely understand your concern, especially given the investment you’ve made, and this is not the experience we aim to provide. A team member will be reaching out to you directly to review the status of the missing package, provide clear next steps, and ensure your remaining order and one-on-one call are completed without further delay. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make this right. -10X Health Support Team

Response from 10X Health SystemJan 12, 2026

Hi Cody, Thank you for sharing this with us. We understand how frustrating that experience can be, especially after taking the time to update your delivery schedule. We apologize for the inconvenience and appreciate you bringing it to our attention. A team member will be reaching out to you directly to review your subscription settings, make sure everything is aligned with your needs, and help prevent this from happening again. We truly value your feedback, as it helps us improve the experience moving forward. -10X Health Support Team

Response from 10X Health SystemJan 8, 2026

Hi Paul, Thank you for your feedback, and I am truly sorry for the shipping issues you experienced. When medications are involved and orders are fulfilled through pharmacies, ship dates and package timing can sometimes change, and shipments may arrive in separate deliveries depending on the pharmacy and inventory available. We apologize for the inconvenience this caused. A team member has already been notified and will work to confirm what was shipped, what is still pending, and make sure you receive everything you should have received. —10X Health Support Team

Response from 10X Health SystemJan 8, 2026

Hi Christi, Thank you for bringing this to our attention, and we sincerely apologize for the frustration this caused. We understand how inconvenient it is to have payment details entered incorrectly, especially when it delays your order. This is not the experience we aim to provide. We appreciate your patience while this was corrected, and your feedback has been shared so we can prevent this from happening again. A team member will follow up to ensure everything is now accurate and moving forward smoothly. We are committed to doing better and truly appreciate you giving us the opportunity to make this right. —10X Health Support Team

Response from 10X Health SystemJan 8, 2026

Hi Nadim, Thank you for sharing your honest feedback. We are sorry to hear that you have not noticed the changes you were hoping for, especially after being consistent for over a year. Everyone’s body responds differently, and we understand how frustrating that can feel. We also recognize your concerns around pricing. We use high-quality, bioavailable ingredients, but feedback like yours is important and helps us continue to improve. A team member will be reaching out to review your protocol with you, confirm dosing and consistency, and see if any adjustments or alternatives may better support your goals. Our goal is always to help you feel your best, and we appreciate you giving us the opportunity to look into this further. -10X Health Support Team

Response from 10X Health SystemDec 11, 2025

Hi Rick, Thank you so much for the feedback — we truly appreciate it. With the Black Friday sale and the holiday rush, our shipping times have been slightly delayed, but a team member has already reached out to you directly with tracking so you know exactly when your order will arrive. We’re excited for you to start your supplements, and we’re here anytime you need anything. Looking forward to supporting you throughout your health journey! —10X Health Support Team

Response from 10X Health SystemNov 24, 2025

Hi Michael, Thank you for sharing this — The recommendations you received are not generic. Everything we suggest is strictly based on the specific genetic breaks identified in your DNA. When a gene is functioning at only 40–60%, the goal of your protocol is to help bring that function closer to optimal levels so you can feel the difference in energy, mood, sleep, digestion, and overall wellness. Some supplements may look similar across different customers, but the reason they’re recommended — the gene they support, the severity of the break, and the role it plays in your methylation cycle — is completely unique to your report. We are here to support you every step of the way, so if you ever have additional questions about why a supplement was recommended or want deeper insight into your protocol, please reach out anytime. We’ll be more than happy to walk through everything with you. —10X Health Support Team

Response from 10X Health SystemNov 24, 2025

Hi Ron, Thank you for your feedback — and we truly appreciate you bringing this to our attention. We understand how important a military discount is, and we’re grateful for your service. While the discount does not currently apply to all items, we’ll be passing your input to our leadership team as we continue improving our offerings. If you ever need assistance or have questions about eligible products, we’re always here to help. —10X Health Support Team