10X Health SystemReviews of 10xhealthsystem.com

Response from 10X Health SystemFeb 23, 2026

Hi Bryan, Thank you for taking the time to share your feedback. We take concerns like yours seriously, especially from long time customers who have trusted us with their health journey. A manager has already reached out to you directly to review the situation and provide support. We truly value your business and the opportunity to improve your experience moving forward. –10X Health Support Team

Response from 10X Health SystemFeb 23, 2026

Hi Adam , Thank you for your feedback. We want to clarify that we have not changed the ingredients in the supplements you ordered. For the few products that have undergone updates, those changes were made with strong clinical reasoning to better support our customers and improve overall effectiveness. We also show that a team member has sent both an email and a text but has not yet received a response. We would genuinely like the opportunity to connect with you directly to review your concerns and provide clarity. Please reply at your convenience so we can assist you further. –10X Health Support Team

Response from 10X Health SystemFeb 19, 2026

Hi Tim, We’re truly sorry to hear that your experience felt overly transactional and focused on marketing. That is not the intention behind our process, and we understand how that could be disappointing—especially given what initially attracted you to us. A member of our team has already reached out to you directly to better understand your concerns and provide support. We genuinely want you to feel helped, not sold to. Thank you for sharing this feedback—it matters to us. –10X Health Support Team

Response from 10X Health SystemFeb 17, 2026

Hi Stephen, Thank you for your honest feedback, and we’re truly sorry this part of your experience felt rushed and disappointing. That is not the level of care we strive to provide. There are times when advisors run slightly over on a previous call because they want to ensure that client does not feel rushed and receives their full attention. However, that should never result in you feeling that your time, questions, or concerns were not properly addressed. We appreciate you bringing this to our attention and take it seriously. Your experience matters, and we are committed to continuing to improve. –10X Health Support Team

Response from 10X Health SystemFeb 16, 2026

Hi Gina , Thank you for your feedback. We’re sorry to hear that canceling your subscription felt difficult—that’s not the experience we want for you. At this time, we do not show any call attempts being made to us regarding this request, but we still want to help get it resolved quickly. If you ever need assistance with managing or canceling a subscription, you can always reach out to us directly and we will be more than happy to assist you promptly. –10X Health Support Team

Response from 10X Health SystemFeb 4, 2026

Hi Solange, Thank you for bringing this to our attention. We’re sorry to hear about the missing pharmacy shipments and the lack of follow-up you experienced. A member of our team has already reached out to you directly to assist and ensure this is properly addressed. We truly value your feedback and appreciate the opportunity to connect and make this right. –10X Health Support Team

Response from 10X Health SystemFeb 2, 2026

Hi Charles, Thank you for taking the time to share this feedback. I am truly sorry for the frustration this caused, and I completely understand how changes like this can be disappointing—especially when consistency is important to you. Regarding the testosterone cream, the twist-style applicator is actually our standard format. We were briefly switched to a pump-style applicator by the vendor, but due to concerns around dosing accuracy, we promptly transitioned back to the twist to ensure precise and reliable dosing. That said, we absolutely understand that the change, combined with limited instructions, made the experience frustrating . Your feedback here is valid, and we apologize for the lack of clarity on application. As for the labs, we understand your preference for the Labcorp format and how the transition to Quest felt less intuitive and harder to compare. The change was made to ensure continuity of care and access, but regardless of lab format, our providers always review results in detail and clearly explain which markers are optimal, suboptimal, or need attention. Still, we hear you—clarity and consistency matter. We truly appreciate you making it clear that your concern is with the supply and logistics side, not the medical team. A team member will be following up directly to review this with you and ensure we address your concerns moving forward. Thank you again for the honest feedback—it genuinely helps us improve. -10X Health Support Team

Response from 10X Health SystemJan 29, 2026

Hi Jeremiah , Thank you for the honest feedback. We are glad a team member was able to reach out and provide additional clarification. Feedback like this helps us improve, and we truly appreciate you sharing it. We look forward to supporting you with even more clarity during your one-on-one review and making sure you feel confident in your results and next steps. -10X Health Support Team