10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

Showing 374 reviews with 1 star · Clear filters

Kelly
Jun 12, 2026
Terrible experience
Terrible experience. Orders not sent to lab, customer service took 3 days to figure out what to do and reschedule took 2 weeks. Promised sample products as an apology and sent 3 of the same vitamins.
Response from 10X Health SystemJun 12, 2026
Hi Kelly, Thank you for sharing your feedback. We are very sorry this experience fell short and appreciate you bringing it to our attention. As part of our follow-up, we did send our number one product, and we truly hope to provide you with a much better experience moving forward. Your feedback is important to us, and we look forward to doing better in the future. -10X Health Support Team
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Andres C.
Jun 11, 2026
Over priced and half assed results
This company charging $600 for the genetic methylate test when you can get it all over the Internet for 200 to 250? I can’t believe you people think this is a good deal. On top of that price, they don’t even give you a call and discuss it with you over the phone . You have to pay another $120. And they call me right away once I criticize them and question their practices because the email you get with your results is like a cookie cutter thing telling you what may or may not be wrong with you to take the supplements and only we got them and only these ones will work right ?l I mean, Gary and Grant are really taking people on this one. I can’t believe nobody questions why this is not a f$;$;&& good deal
Response from 10X Health SystemJun 16, 2026
Hi Andres, Thank you for sharing your feedback. We understand your concerns regarding value, pricing, and the overall experience you received. We also appreciate you taking the time to share your perspective, as input like this helps us continue to evaluate and improve how we support customers through the testing and results process. -10X Health Support Team
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Ryan W.
Jun 11, 2026
As a chemist and doctor of oral health
As a chemist and doctor of oral health, I was very disappointed with the cost of this test and the minimal amount of results. I have done other tests by companies like functional health for half the cost and received more valuable information than from this expensive non informative test. Very disappointed with the cost and then solicitation to purchase more tests.
Response from 10X Health SystemJun 12, 2026
Hi Ryan, Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience and your perspective on the value of the test. Input like this is important to us and helps us continue improving the overall experience. -10X Health Support Team
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Kevin H.
Jun 10, 2026
I want to cancel my order’s but can’t…
I want to cancel my order’s but can’t log in to the system.
Response from 10X Health SystemJun 12, 2026
Hi Kevin, Thank you for sharing your feedback. We understand how important it is to be able to access your account when you need to make changes. A manager has reached out to help make things right, but we have not yet heard back from you. We truly appreciate you bringing this to our attention. -10X Health Support Team
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James M.
Jun 6, 2026
Never received
Never received
Response from 10X Health SystemJun 9, 2026
Hi James, Thank you for sharing your feedback. A manager has reached out to you directly and provided an update on the situation. We truly appreciate your patience with us and thank you for bringing this to our attention. -10X Health Support Team
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John C.
Jun 6, 2026
I called immediately after placing the…
I called immediately after placing the order and told the customer service rep that the automatic payment provider used an old address and I needed to update it. She said it would be escalated blah blah, and it didn’t ship for at least five days and was still sent to the wrong address.
Response from 10X Health SystemJun 9, 2026
Hi John, Thank you for giving us the opportunity to make this right and for taking the time to update your review. We truly appreciate it and look forward to continuing to support you. -10X Health Support Team
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Anthony W.
Jun 1, 2026
I never get an answer for my customized…
I never get an answer for my customized supplement orders, and they take a very long time to come.
Response from 10X Health SystemJun 2, 2026
Hi Anthony, Thank you for sharing your feedback. Customized supplements are personalized, so they can take some additional time to complete and ship. A team member has reached out to you directly to assist, and we truly appreciate you bringing this to our attention. -10X Health Support Team
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Chris R.
May 26, 2026
False advertisement
Order number 659978. Total false advertisement. Gary brecka has nothing to do with this company anymore. I didn't know I would never have bought it. Someone else is running it. They want me to go to Pennsylvania for bloodwork 3 hours away. And the methylation test is a joke. I can't even read it. I don't understand it and now they wanna charge you more money to read it.i will be fighting this charge for full reimbursement.
Response from 10X Health SystemJun 2, 2026
Hi Chris, Thank you for sharing your feedback. We are sorry to hear this has been your experience. At this time, you have opted out of text communication, so the best way for us to reach you is by phone call or email.Our team did reach out but haven't heard back. We also want to clarify that Gary Brecka is still part of 10X Health. We truly appreciate you bringing your concerns to our attention. -10X Health Support Team
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