10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

Showing 374 reviews with 1 star · Clear filters

Laurel P.
Aug 14, 2025
Poor customer Service
Getting a wrong shipment and sending email to customer service and it taking 3 more emails after that and a phone call to get something done. Not sure if my shipment is on its way as the tracking info is useless. 2 months since I place my order. Not sure I will go forward using this product
Response from 10X Health SystemAug 15, 2025
Hi Laurel , We’re very sorry for the experience you’ve had so far. I want to assure you that you now have a direct point of contact here at 10X Health. Anytime you need anything, we’ll make sure it’s addressed right away, and we’ll keep you updated every step of the way on your Precision Supplement order. –10X Health Support Team
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Allen H.
Aug 13, 2025
Ordering and Customer Service 1 STAR
I love BRECKA, his products, his advice. But the supplements side is poorly run period!
Response from 10X Health SystemAug 13, 2025
Hi Allen , Thank you for your honest feedback. We’re sorry to hear that your experience with the supplements side hasn’t met your expectations, and we truly appreciate you bringing this to our attention. We’ll be sure to share your feedback with our team so we can continue improving our processes and service and we will have someone reach out to better understand your situation. –10X Health Support Team
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Cheryl
Aug 12, 2025
Reordering
You charged & will be delivering another batch of supplements, which will be delivered shortly. I haven’t finished the June supply yet. I called & put a hold on my subscription. You cannot keep sending & billing every 2 months. I am taking them as prescribed in accordance with my test! I Emailed you several times to no avail!
Response from 10X Health SystemAug 13, 2025
Hi Cheryl, I can confirm that your subscription is now paused. We do ask for at least 48 hours’ notice before a renewal date, and it looks like your request came in just after that window—so sorry about that. Your next batch of supplements is already on the way, and moving forward, your subscription will remain on hold as you requested. We appreciate your understanding and are here if you need any further assistance. –10X Health Support Team
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Sasha D.
Aug 12, 2025
Because they won’t cancel my…
Because they won’t cancel my subscription! Be aware!
Response from 10X Health SystemAug 12, 2025
Hi Sasha , We want to reassure you that whenever a request is made to cancel a subscription, we make it a priority to honor it. A member of our team will be reaching out to you directly to assist and confirm that your subscription has been fully canceled. We appreciate you bringing this to our attention and look forward to resolving it quickly for you. –10X Health Support Team
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William E.
Aug 12, 2025
I canceled my subscription yet 10x…
I canceled my subscription yet 10x keeps sending me the multivitamin
Response from 10X Health SystemAug 12, 2025
Hi William , Thank you for letting us know. We will review your account right away, cancel the subscription, and ensure no further shipments are sent. A team member will also reach out to confirm everything is resolved for you. –10X Health Support Team
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Stephen A.
Aug 11, 2025
DId not want subscription
DId not want subscription, asked to cancel, no response just several emails thanking me for the order I did not want.
Response from 10X Health SystemAug 12, 2025
Hi Stephen , Thank you for bringing this to our attention. We will go ahead and cancel your subscription and have a team member reach out to assist you directly to ensure everything is taken care of promptly. –10X Health Support Team
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Jason M.
Aug 10, 2025
Been trying to cancel for months can’t…
Been trying to cancel for months can’t get ahold of anyone.
Response from 10X Health SystemAug 11, 2025
Hi Jason , We are so sorry to hear about the trouble you have had trying to reach us. A member of our team will be contacting you directly to learn more about the number you were calling so we can address the issue. In the meantime, please know there are multiple ways to manage your subscription—online, by sending us an email, or by giving us a call at 844-977-2810. We want to make this process as easy as possible for you and will ensure your request is taken care of promptly. –10X Health Support Team
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isiah N.
Aug 9, 2025
My name is Isiah Northington and I was…
My name is Isiah Northington and I was tricked in the thinking that one $600 purchase would give me more information than it does they don’t tell you that the $600 that you pay is just for genetic test online. It tells you that it’s for a whole bunch of stuff that you are not given inside the $600 genetic test you have to pay more money in order to get the situation that you think that you’re gonna be getting it’s false advertisement don’t purchase it. I bought it and then realized that it was false advertisement. Gary Brecka isn’t even with the company anymore. And has a lawsuit for what they are doing with his products
Response from 10X Health SystemAug 11, 2025
Hello Isaiah, Thank you for reaching out and sharing your concerns. We offer several different types of testing, each as its own service, and the one you purchased is our 5 Gene Methylation Test, which focuses on the five key genes in your methylation cycle. We would love to learn more about what you saw online that led to a different impression, so a team member will be reaching out to you for more feedback and clarification. Also, just to reassure you, the lawsuit was settled several months ago, and Gary Brecka is part of the 10X Health team. We truly appreciate you giving us the opportunity to clarify and look forward to connecting with you soon. Best regards,
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